Scheduler/Administrative Assistant-Jr

Right at Home Canada (Fraser Valley); Abbotsford; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Opportunities for advancement

Training & development

Job summary

Right at Home Canada Fraser Valley is seeking a part-time Scheduler/Administrative Assistant for our Abbotsford office. This role is up to 20 hours per week and requires availability to work some statutory holidays one weekend per month.

The Scheduler will handle service inquiries, schedule employees, and maintain scheduling data. The ideal candidate takes initiative, sees challenges as opportunities, and follows through, contributing to a growth-focused team.

Qualifications

• Secondary school diploma.
• Experience in home care, health care or senior-related industry an asset.
• Proficiency with computers, learning new software and Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answer telephone and respond to client inquiries regarding services provided an input in CMS
• Respond promptly and courteously to all clients calls
• Assist and ensure all client and staff onboarding documents are uploaded in software
• Schedule employees for care and service based on the client’s needs
• Notify clients and employees regarding initial and ongoing schedules
• Fill vacant shifts and monitor caregiver hours
• Track and maintain all employee leaves
• Monitor scheduling conflicts and urgent changes
• Reconcile caregiver hours against client billing
• Verify overtime, stat holidays, and mileage
• Work as a Health Care Provide in needed
• Manage office and caregiver supply inventory

Education

Secondary school diploma

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Benefits:

• Opportunity for advancement
• Training & development

Right at Home Canada Fraser Valley is part of an international family of over 550 Care Offices around the globe. We provide a full suite of both non-medical and medical care, products and services to older adults and disabled adults who want to continue to live independently, wherever home is for them.

Right at Home is currently seeking a part time Scheduler/Administrative Assistant to become part of our team in our Abbotsford office. This position is up to 20 hrs/wk and requires being able to work some statutory holiday one weekend per month.

The Scheduler/Administrative Assistant is responsible for service inquiries, scheduling employees and maintains scheduling information and data as required. Our company is growth focused and looking for a passionate individual who takes initiative, looks at challenges as opportunities and always follows through.

Duties And Responsibilities

• Answer telephone and respond to client inquiries regarding services provided an input in CMS
• Respond promptly and courteously to all clients calls
• Assist and ensure all client and staff onboarding documents are uploaded in software
• Schedule employees for care and service based on the client’s needs
• Notify clients and employees regarding initial and ongoing schedules
• Fill vacant shifts and monitor caregiver hours
• Track and maintain all employee leaves
• Monitor scheduling conflicts and urgent changes
• Reconcile caregiver hours against client billing
• Verify overtime, stat holidays, and mileage
• Work as a Health Care Provide in needed
• Manage office and caregiver supply inventory

Education/Experience Requirements

• Secondary school diploma.
• Experience in home care, health care or senior-related industry an asset
• Proficiency with computers, learning new software and Microsoft Office (Outlook, Word, Excel)