Scheduler

Vancouver Island Health Authority; Campbell River; Presencial; CAD 35 000 - 50 000; Tempo integral

Resumo da oferta

Vancouver Island Health Authority (VIHA) is seeking a Scheduler in Campbell River to support the Scheduling Services team. The role involves frontline contact, handling scheduling inquiries from staff and leadership, and ensuring timely, courteous service in a fast-paced environment.

The successful candidate will have Grade 12 and relevant experience, strong communication skills, and the ability to balance multiple tasks while maintaining accuracy and service quality.

Qualificações

• Grade 12 plus three years of related experience or an equivalent combination.
• Excellent communication skills, both verbal and written.
• Ability to manage competing priorities and maintain accuracy in a busy environment.

Responsabilidades

• Serve as the frontline scheduling contact for staff and leadership, responding professionally and courteously.
• Coordinate scheduling tasks with speed and accuracy in a dynamic environment.
• Maintain high standards of service while juggling phone and computer-based workflows.

Conhecimentos

Communication skills

Interpersonal skills

Organizational skills

Customer service

Written communication

Physical ability

Formação académica

Grade 12 and 3 years related experience

Descrição da oferta de emprego

Campbell River Hospital (CRG) - Campbell River, BC V9W 3V1 CA (Primary)

Work Area (FBA Only)

Campbell River Scheduling office

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

As Required/0500-1300,0530-1330,0600-1400,1330-2130,1400-2200

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$31.19 - $31.19

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority(Island Health), patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Supervisor, Scheduling Services, the Scheduler functions as a frontline member of Scheduling. As a primary point of contact, this role requires strong customer service and interpersonal skills to respond professionally, courteously, and effectively to staff and leadership.

The position operates within a dynamic, fast-paced environment and involves frequent transitions between phone-based communication and computer-based tasks, requiring strong organizational skills, attention to detail, and the ability to manage competing priorities while maintaining a high standard of service.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and three years' recent, related experience; or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.