Scale Operator & Customer Experience Specialist

American Iron & Metal (AIM); Windsor; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Hourly pay CAD26.25

Vacation benefits

RRSP matching

Tuition scholarship

Career development

Fun environment

Job summary

American Iron & Metal (AIM) in Windsor, Ontario, is seeking a Scale Clerk to join our team Monday through Friday, with Saturday overtime available. You will accurately weigh materials, record data, and provide friendly customer service in a fast-paced environment.

Ideal candidates bring experience with scale systems, strong attention to detail, and solid computer skills including MS Office. We offer competitive CAD26.25/hr starting pay, benefits, vacation, and RRSP matching.

Qualifications

• Previous experience as a scale house operator or strong customer service setting.
• Excellent customer service and interpersonal skills.
• Proficient computer skills and experience with scale software and Microsoft Office applications.
• Ability to handle cash transactions and maintain accurate records.
• Effective communication skills, both verbal and written.

Responsibilities

• Operate the scale system to accurately weigh incoming and outgoing metal materials.
• Record weights and relevant information in the computer system or on paper records.
• Greet and assist customers in a friendly and professional manner.
• Maintain accurate records of all transactions, weights, material types, and customer information.
• Verify the identification and documentation of drivers, carriers, and vehicles while issuing receipts, and process payments accurately.
• Provide general administrative support, including answering phone calls, responding to emails, and maintaining filing systems.

Skills

Customer service

Scale system operation

MS Office

Cash handling

Communication skills

Tools

Scale software

Microsoft Excel

Job description

American Iron & Metal (AIM) in Windsor, Ontario, is seeking a Scale Clerk to join our team Monday through Friday, with Saturday overtime available. You will accurately weigh materials, record data, and provide friendly customer service in a fast-paced environment.

Ideal candidates bring experience with scale systems, strong attention to detail, and solid computer skills including MS Office. We offer competitive CAD26.25/hr starting pay, benefits, vacation, and RRSP matching.