Salesforce Solutions Architect & Administrator

YMCA of Northern Alberta; Edmonton; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Salesforce Solutions Architect & Administrator to drive impactful CRM solutions. This hybrid role offers the opportunity to work closely with diverse teams, enhancing workflows and automating processes within the Salesforce ecosystem. You'll be at the forefront of designing scalable solutions that empower various departments, from Child Care to Finance. Join a mission-driven organization dedicated to building strong communities and enjoy a meaningful career with growth opportunities and a supportive culture. This role is perfect for problem solvers who thrive in dynamic environments and are passionate about technology.

Benefits

Health and fitness facility membership

Reduced fees for YMCA programs

Opportunities for professional growth

Supportive work culture

Qualifications

• 2+ years of Salesforce administration experience required.
• Strong understanding of Salesforce best practices and NPSP.

Responsibilities

• Lead Salesforce-related projects from planning through implementation.
• Configure and customize Salesforce objects and workflows.

Skills

Salesforce Administration

Salesforce Configuration

Business Analysis

Data Management

Communication Skills

Education

Certificate in Information Technology

Diploma in Business Administration

Tools

Salesforce NPSP

Salesforce Marketing Cloud

Microsoft Office Suite

Power Automate

Job description

Salesforce Solutions Architect & Administrator

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Salesforce Solutions Architect & Administrator

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Are you passionate about using Salesforce to drive real-world impact?YMCA of Northern Alberta is seeking aSalesforce Solutions Architect & Administratorto lead the evolution of our CRM platform — leveraging Salesforce Nonprofit Success Pack (NPSP), Salesforce Marketing Cloud, case management, and custom managed packages including Avocado to support vital programs and services.

This role is ideal for someone who enjoys solving complex problems, designing efficient workflows, and configuring solutions that empower diverse teams including Child Care, Health, Fitness & Aquatics, Community Programs, Fund Development, Finance and more. You’ll be our in-house Salesforce expert — both visionary and builder — guiding the platform’s strategic growth and rolling up your sleeves to deliver technical solutions.

This is a hybrid role based out of our Downtown Edmonton office, with a typical schedule of 2–3 days in the office and 2–3 days working remotely each week. Occasional travel to our operational sites in Edmonton and surrounding areas may be required

Our Culture

We are a charitable organization that provides health and fitness opportunities, child care, housing, community initiatives, and other quality programs in Edmonton, Wood Buffalo, Grande Prairie.When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs - including you.

What You’ll Do

• Collaborate with internal departments to translate business needs into scalable Salesforce solutions
• Identify opportunities for system automation, optimization, and continuous improvement
• Lead Salesforce-related projects from planning through implementation
• Evaluate, recommend, and implement new tools or integrations to support YMCA programs

Configuration & Customization

• Configure and customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and more
• Build and maintain custom reports and dashboards to support data-driven decision making
• Support managed packages and apps within the Salesforce ecosystem

Administration & Support

• Manage daily Salesforce operations: user access, roles/permissions, data integrity, and security
• Provide end-user support and training across multiple departments
• Conduct regular audits and ensure system readiness for Salesforce updates
• Maintain documentation, training guides, and support resources

What You Bring

• 2+ years of hands-on Salesforce administration and configuration experience
• Strong understanding of Salesforce best practices, including NPSP and nonprofit use cases
• Experience managing custom objects, data models, workflows, and automation tools
• Strong business analysis skills and the ability to translate user needs into technical solutions
• Familiarity with Salesforce integrations and third-party managed packages
• Excellent communication and interpersonal skills — able to work across technical and non-technical teams
• Experience with Microsoft Office Suite (especially Excel), Power Automate, and data quality management
• Certificate, diploma, or degree in a related field is an asset

What the Y Brings You

• A meaningful career with opportunities to grow while building your community.
• A culture of honesty, respect and pride in what we do.
• Colleagues who bring diverse perspectives and talents to the workplace.
• Membership to our health, fitness & aquatics facilities for you and your family
• Reduced fees in YMCA programs such as child care and day camps (depending on availability and employment status).

Disclaimer

• We appreciate your interest in YMCA of Northern Alberta. However, only those applicants selected for interviews will be contacted. YMCA of Northern Alberta is an equal opportunity employer that is committed to providing employment opportunities to all individuals. Only candidates legally permitted to work in Canada are eligible for this position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Civic and Social Organizations

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