Salesforce BSA

Cognizant; Toronto; On-site; CAD 80,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays

Paid Time Off

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Salesforce Business Systems Analyst to collaborate with business and technical teams to gather requirements and design solutions for Salesforce projects. The role focuses on delivering scalable Salesforce-based solutions with strong emphasis on UAT, testing, and production readiness.

You will work in an Agile environment, coordinate with stakeholders, and contribute to reporting and data analysis efforts.

Qualifications

• 5+ years as BA/BSA.
• 4+ years of Salesforce experience.
• Experience with JIRA and Confluence.
• Strong communication and analytical skills.

Responsibilities

• Gather requirements, user stories, and process flows.
• Work with developers/architects to deliver scalable solutions.
• Support UAT, testing, and production validation.
• Experience in Agile/Scrum environment.
• Good understanding of integrations.
• Strong stakeholder communication and coordination skills.
• Exposure to reporting, dashboards, and data analysis.
• Salesforce certifications.
• Banking / Financial Services domain experience.

Skills

Salesforce

Stakeholder communication

Analytical skills

Tools

JIRA

Confluence

Job description

Looking for a Salesforce BSA to work with business and technical teams to gather requirements, design solutions, and support delivery on Salesforce projects.

Key Responsibilities

• Strong experience in Salesforce
• Gather and document requirements, user stories, and process flows
• Work with developers/architects to deliver scalable solutions
• Support UAT, testing, and production validation
• Experience in Agile/Scrum environment
• Good understanding of integrations
• Strong stakeholder communication and coordination skills
• Exposure to reporting, dashboards, and data analysis
• Salesforce certifications
• Banking / Financial Services domain experience

Qualifications

• 5+ years as BA/BSA
• 4+ years of Salesforce experience
• Experience with tools like JIRA, Confluence
• Strong communication and analytical skills

Salary And Other Compensation

Applications will be accepted until 09/18/2026.

The annual salary for this position is between $ 80,000– $ 115,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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