Salesforce BSA

Cognizant Technology Solutions Corporation; Toronto; On-site; CAD 80,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation in Toronto, Canada is seeking a Salesforce BSA to collaborate with business and technical teams to gather requirements, design solutions, and support delivery on Salesforce projects.

The role requires 5+ years as BA/BSA, 4+ years Salesforce experience, proficiency with Jira/Confluence, strong communication and analytical skills, and a Banking/Financial Services background. Competitive salary and benefits are offered.

Qualifications

• 5+ years as BA/BSA
• 4+ years of Salesforce experience
• Experience with JIRA and Confluence
• Strong communication and analytical skills
• Banking/Financial Services domain experience

Responsibilities

• Gather and document requirements, user stories, and process flows
• Work with developers/architects to deliver scalable Salesforce solutions
• Support UAT, testing, and production validation
• Engage with stakeholders to ensure alignment and timely delivery
• Operate in an Agile/Scrum environment
• Provide insights on reporting, dashboards, and data analysis
• Leverage Salesforce certifications as applicable
• Collaborate with cross-functional teams across business and IT

Skills

Salesforce

Communication

Analytical thinking

Tools

JIRA

Confluence

Job description

Salesforce BSA

Looking for a Salesforce BSA to work with business and technical teams to gather requirements, design solutions, and support delivery on Salesforce projects.

Key Responsibilities

• Strong experience in Salesforce
• Gather and document requirements, user stories, and process flows
• Work with developers/architects to deliver scalable solutions
• Support UAT, testing, and production validation
• Experience in Agile/Scrum environment
• Good understanding of integrations
• Strong stakeholder communication and coordination skills
• Exposure to reporting, dashboards, and data analysis
• Salesforce certifications
• Banking / Financial Services domain experience

Qualifications:

• 5+ years as BA/BSA
• 4+ years of Salesforce experience
• Experience with tools like JIRA, Confluence
• Strong communication and analytical skills

Salary and Other Compensation:

The annual salary for this position is between $ 80,000– $ 95,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.