Sales Support Administrative Coordinator (Hybrid – Calgary)

Forge Performance Group; Calgary; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

Forge Performance Group in Calgary, Alberta is seeking an organized Administrative Coordinator to provide administrative and operational support to a busy Sales team.

This hybrid role focuses on coordinating multiple priorities, maintaining accurate records, assisting with customer information, shipping requests, reporting, and teamwork with Sales, Customer Success, Technical Support, and Operations to ensure activities stay on schedule.

Qualifications

• Previous experience in an administrative or coordination role, or related post-secondary education.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Experience with CRM, customer management, inventory, shipping, or asset-tracking systems is considered an asset.
• Comfortable working with Microsoft Office, including Excel, Word, Outlook, and Teams.

Responsibilities

• Provide day-to-day administrative and coordination support to the Sales team.
• Coordinate and track shipping requests for equipment and other materials.
• Maintain accurate customer, equipment, and organizational records in internal systems.
• Assist with setting up and maintaining customer information and documentation.
• Coordinate administrative details throughout the customer evaluation process.
• Prepare reports and documentation summarizing activities, outcomes, requirements, and next steps.
• Track equipment and ensure items are returned and properly accounted for.
• Maintain organized records and follow up on outstanding items and deadlines.
• Work collaboratively with Sales, Customer Success, Technical Support, Operations, and other internal teams.
• Help ensure customer activities are completed smoothly, accurately, and on schedule.
• Provide general administrative support and assist with other coordination tasks as required.

Skills

Organizational skills

Attention to detail

Multitasking

Communication skills

Microsoft Office

Education

Post-secondary education in Business Administration or related field

Tools

Excel

Word

Outlook

Teams

CRM systems

Inventory management

Shipping documentation

Job description

Forge Performance Group in Calgary, Alberta is seeking an organized Administrative Coordinator to provide administrative and operational support to a busy Sales team.

This hybrid role focuses on coordinating multiple priorities, maintaining accurate records, assisting with customer information, shipping requests, reporting, and teamwork with Sales, Customer Success, Technical Support, and Operations to ensure activities stay on schedule.