sales supervisor - retail

Esso; Sicamous; On-site; CAD 42,000 - 56,000; Full time

Job summary

Esso is seeking a supervisor to oversee staff and coordinate daily operations at the physical location. You will assign tasks, hire/train personnel, establish schedules, and drive sales while ensuring customer satisfaction.

The role requires 1–2 years of supervisory experience in a fast-paced setting, with strong communication and organizational skills. On-site work, with a focus on reliability and teamwork to meet deadlines and inventory needs.

Qualifications

• 1–2 years of experience in supervising staff.
• Experience in a fast-paced retail or service environment is preferred.
• Strong communication and teamwork skills.
• Proven ability to manage schedules and priorities.
• Attention to detail and reliability are essential.

Responsibilities

• Supervise staff (apprentices, interns, design team, etc.).
• Assign sales workers to duties.
• Hire and train staff or arrange training.
• Establish work schedules.
• Sell merchandise and meet sales targets.
• Prepare reports on sales volumes and staffing.
• Resolve customer requests, complaints and supply issues.
• Organize and maintain inventory.
• Coordinate activities of workers.

Skills

Staff supervision

Customer service

Communication

Organization

Multitasking

Education

Secondary school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks:

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Walking
• Ability to distinguish between colours
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask