Sales supervisor - retail

Shell; Surrey; On-site; CAD 38,000 - 54,000; Full time

Job summary

Shell in Surrey (Metro Vancouver) is hiring for a front-line supervisor role. The position requires 1 year to less than 2 years of experience, and a secondary school graduation certificate.

You will work on-site, coordinating sales staff, assigning duties, and ensuring smooth daily operations in a retail environment. You will also handle merchandising, inventory, scheduling, and customer service, resolving issues such as shortages and complaints.

Qualifications

• 1 year to less than 2 years of retail experience.
• Secondary school graduation certificate.
• English language required.

Responsibilities

• Assign sales workers to duties
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Skills

Team leadership

Customer service

Retail sales

Education

Secondary school diploma

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

• Assign sales workers to duties
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers