sales supervisor - retail

Esso; Nobel; Presencial; CAD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Esso in Canada’s Ontario region (Nobel) is seeking a capable retail supervisor to oversee daily store operations. You will assign tasks to sales workers, hire and train staff, authorize returns, and manage schedules to ensure smooth service.

You will supervise cashiers and clerks, help maintain inventory, resolve customer issues, and prepare reports on sales and staff performance. The role requires on-site work in a fast-paced retail environment with strong attention to detail and teamwork.

Formación

• Minimum education: secondary school graduation certificate.
• On-site only; no remote work.
• Experience in retail or customer-facing roles is a plus.

Responsabilidades

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Conocimientos

Attention to detail

Excellent oral communication

Organized

Reliable

Team player

Interpersonal skills

Client focus

Educación

Secondary (high) school graduation certificate

Descripción del empleo

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Cashiers
• Retail salespersons and sales clerks

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth