Retail store supervisor

Tipton’s Your Independent Grocer; Alberta; In loco; CAD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Tipton’s Your Independent Grocer is seeking a supervisory role to oversee staff and daily retail operations at the Alberta location.

You will supervise cashiers and sales clerks, assign duties, hire and train staff, manage inventory, and ensure smooth customer service. Attention to detail and teamwork are essential in this busy grocery environment.

Competenze

• Secondary school graduation or equivalent experience.
• 1 year to less than 2 years of retail or supervisory experience preferred.
• On-site role at a grocery/retail location.

Mansioni

• Supervise staff (apprentices, stages hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Conoscenze

Staff supervision

Team coordination

Customer service

Attention to detail

Communication

Multitasking

Formazione

Secondary school diploma or equivalent experience

Descrizione del lavoro

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate
• or equivalent experience

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Retail business

RESPONSIBILITIES

TASKS

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

SUPERVISION

• 5-10 people
• Cashiers
• Retail salespersons and sales clerks

EXPERIENCE AND SPECIALIZATION

AREA OF SPECIALIZATION

• Retail store

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods
• Bending, crouching, kneeling

PERSONAL SUITABILITY

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask