Retail store supervisor

Esso; Manitoba; On-site; CAD 40,000 - 52,000; Full time

Job summary

Esso seeks a hands-on supervisor to oversee staff and daily sales operations at the on-site location in Manitoba. The role involves organizing teams, ensuring smooth customer service, and maintaining inventory while managing cash and merchandising.

Applicants should have 1–2 years of experience, strong communication, and the ability to train staff and resolve issues efficiently in a fast-paced retail environment.

Qualifications

• 1 year to less than 2 years of experience in a related role.
• Experience supervising staff or teams.
• Excellent communication and customer service skills.

Responsibilities

• Supervise staff (apprentices, stage hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize return of merchandise.
• Establish work schedules.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Manage cash.

Skills

Staff supervision

Customer service

Cash handling

Report preparation

Education

Secondary high school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Manage cash

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Reliability
• Team player
• Dependability