sales supervisor - retail

Government of Canada; Oyen; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dedicated supervisor to lead a team in a fast-paced retail environment. This role involves managing staff, overseeing inventory, and ensuring excellent customer service. The ideal candidate will thrive under pressure and possess strong communication and problem-solving skills. With a focus on teamwork and efficiency, this position offers a unique opportunity to contribute to a vital service in a rural community. If you are organized, reliable, and ready to take on a leadership role, this could be the perfect fit for you.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to manage a team and resolve customer issues.

Responsibilities

• Supervise and coordinate activities of staff in a retail environment.
• Manage inventory and resolve customer complaints.

Skills

Supervision

Customer Service

Food Safety

Inventory Management

Communication Skills

Problem Solving

Education

College or CEGEP diploma

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Non-smoking

Work setting

• Rural area
• Retail business
• Supermarket/grocery store

Responsibilities Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Resolve issues that may arise, including customer requests, complaints, and supply shortages
• Organize and maintain inventory
• Supervise and coordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff
• Food safety/handling skills

Supervision

• 16-20 people
• Cashiers
• Grocery clerks and shelf stockers

Additional information

Security and safety

• Bondable
• Basic security clearance
• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask