Sales Rep

Mercury Lighting Limited; Toronto; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Mercury Lighting performs as a leading lighting solutions provider in Toronto, seeking a Sales Representative to maintain existing accounts and drive growth. You will present products, identify new opportunities, and ensure customer satisfaction across all purchase levels.

The role emphasizes relationship building, CRM usage, and strong communication to meet targets. This full-time position is based in Toronto, with a focus on delivering cost-effective lighting solutions to clients.

Qualifications

• Must have proven work experience as a Sales Representative.
• Strong customer service and communication skills.
• Familiar with BRM/CRM practices and reporting.

Responsibilities

• Present, promote and sell products/services to customers.
• Manage existing accounts and pursue new opportunities.
• Build and maintain positive business relationships.
• Reach out to leads via cold calling.
• Analyze market potential and track sales data.
• Provide reports on customer needs and competitive activities.
• Coordinate sales efforts with team and other departments.
• Achieve sales targets within schedule.
• Follow up with customers to ensure satisfaction.

Skills

Proven sales experience

Customer service

Communication skills

Negotiation skills

Presentation skills

Time management

Relationship building

Tools

CRM software (BRM/CRM)

MS Office (Word/Excel)

Job description

A Sales Representative handles fulfilling existing accounts, obtaining new ones, and following a daily work schedule to adequately ensure the satisfaction of their customers throughout all purchase levels.

Responsibilities

• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Assisting customers as the look for new products or services.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships
• Account Management with a keen eye to digging up opportunities.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments
• Analyze the market's potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeping contact lists and following up with current customers to continue building relationships.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Requirements

Proven work experience as a Sales Representative

Excellent knowledge of MS Office (Excel and Word)

Customer service skills to listen to customers and professionally answer questions or address concerns.

Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.

Highly motivated and target driven with a proven track record in sales.

Excellent selling, negotiation, and communication skills

Prioritizing, time management and organizational skills

Ability to create and deliver presentations tailored to the audience needs.

Relationship management skills and openness to feedback

Experience with Lighting an asset

Job type

Toronto

Full-time

About

Mercury Lighting is committed to providing innovative and cost-effective lighting solutions that empower our clients and their businesses. By fostering strong, trusting relationships, we aim to contribute to the success of our partners and the growth of our shared communities. Our why is to enhance the lighting solutions that our clients are looking to solve and/or present. We can easily be a me too company that simply trades in boxes of stuff - we dare not go down that path. We grow our power through enhanced relationships as a result of empowering our clients with better lighting solutions.