Sales & Reception Coordinator

Socket.dev; Vaughan; On-site; CAD 29,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision

Healthcare spending account

RRSP matching

Vacation and personal days

Training and education opportunities

Employee discounts

Community impact programs

Job summary

HearCANADA, part of WSA group, seeks a Sales & Reception Coordinator at our North Maple clinic in Vaughan, Ontario, to deliver a warm client experience and support daily operations.

You will manage appointments, assist clients, and promote our hearing care products and services as part of a patient‑centered team across Canada.

Qualifications

• Administrative duties within the clinic.
• Provide an exceptional client experience.
• Drive sales of products and services.

Responsibilities

• Provide an exceptional and individualized client experience for clients visiting and contacting the clinic
• Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment reminders

Job description

About us:

Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage.

Position overview:

We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client experience, and driving sales of our products and services.

This is a permanent, full-time position based onsite at our North Maple, HearCANADA Clinic located at 11399 Keele St. Unit 5, North Maple, Ontario. Typical hours of work are Monday through Friday 8:30 am - 4:30 pm local time.

What we offer:

• Starting hourly compensation of $21-$24/hour + an attractive bonus program
• Comprehensive benefit package including health, dental, vision + a healthcare spending account, starting on day one of hire
• RRSP matching program
• Generous time off policies including 3 weeks of vacation, 7 paid personal days, + 1 paid volunteer day per year
• Training, learning, + continuing education opportunities
• Friends and family discounts + access to our employee perk program
• Purpose-driven + people-centric culture with the ability to make an impact in our communities across Canada

What you'll do:

• Provide an exceptional and individualized client experience for clients visiting and contacting the clinic
• Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment reminders