Sales Operations Coordinator — Impactful Team Backbone

Made by Gather; Montreal; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Extended medical benefits

Health Spending Account

Retirement Savings with Company Match

Discount on our products

Annual Work from Home Stipend

Free access to fitness center with

Direct access to McGill metro and REM

Adjacent to Time Out Market and other

Dynamic environment surrounded by

Job summary

Made by Gather is seeking a Sales Operations Coordinator in Montreal to support Sales Managers and Directors by managing key accounts, maintaining client relationships, and coordinating day-to-day sales workflows.

You will track merchandise flow, keep internal teams informed, and ensure processes run smoothly while maintaining data integrity across platforms, with a focus on timely, accurate client communications.

Qualifications

• 2–4 years of experience in sales operations or client services.
• Strong organizational skills to manage competing priorities and deadlines.
• Excellent communication with internal teams and external clients.
• Proactive mindset and problem-prevention focus.
• High accuracy in data entry and client materials.
• Experience with sales systems (NetSuite, Salesforce, Fusion) is a plus.
• Comfort working independently within a collaborative team.

Responsibilities

• Be the go-to contact for key clients with timely updates and inquiries.
• Collaborate across departments to drive project execution.
• Prepare accurate proposals, reports, and client presentations for Sales Directors.
• Monitor timelines and flag risks early, ensuring smooth communication.
• Identify inefficiencies and help implement improvements.
• Maintain pricing and product data across platforms.
• Manage purchase orders from entry to fulfillment.
• Oversee chargebacks and deductions per policy.
• Track sales operations metrics with internal tools.
• Review deliverables against internal standards and client requirements.
• Stay updated on customer compliance and update SOPs accordingly.
• Support the broader Sales Operations team with administrative tasks.

Skills

Organizational skills

Communication

Proactive mindset

Attention to detail

Independence

Tools

NetSuite

Salesforce

Fusion

Customer portals

Job description

Made by Gather is seeking a Sales Operations Coordinator in Montreal to support Sales Managers and Directors by managing key accounts, maintaining client relationships, and coordinating day-to-day sales workflows.

You will track merchandise flow, keep internal teams informed, and ensure processes run smoothly while maintaining data integrity across platforms, with a focus on timely, accurate client communications.