Bilingual Sales Coordinator (English/French)

Fossil Group; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Fossil Group in Canada is seeking a Bilingual Sales Coordinator (English/French) to support the Canadian sales team and cross-functional partners. You will help with account inquiries, orders, reporting, and market communications to drive sales growth.

The role emphasizes strong organization, collaboration across teams, and fluency in English and French for customer-facing content and translations.

Qualifications

• Bachelor's degree in Fashion Merchandising, Marketing, Business, or related field.
• Bilingual proficiency in English and French with strong written and verbal communication.
• Strong analytical and organizational skills with attention to detail.
• Proactive, collaborative, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support Canadian sales team and independent agents with inquiries, inventory checks, orders, and customer needs.
• Prepare and maintain weekly/monthly sales reports; ensure accurate data in accounts.
• Coordinate product orders in SAP and provide weekly shipment tracking updates.
• Translate and proofread marketing materials and create market materials (line sheets, buy sheets) in EN/FR.

Skills

Bilingual English/French

Strong written and verbal comms

Analytical skills

Organizational skills

Collaboration/interpersonal skills

Education

Bachelor's degree in Fashion Merchandising/Marketing/Business

Tools

SAP

Adobe Photoshop

Excel

Google Workspace

Job description

We are seeking a talented Bilingual Sales Coordinator (English/French) to join our Canadian Sales Team at Fossil Group. In this role, you will support the day‑to‑day operations of our Canadian business by partnering with sales agents, representatives, and cross‑functional teams to ensure seamless sales support, account management, and operational execution. This position plays a critical role in maintaining strong customer relationships, supporting sales growth, and ensuring accurate product, pricing, and order management. An ideal candidate is highly organized, detail‑oriented, proactive, collaborative, and passionate about the fashion and accessories industry.

What You Will Do in This Role

Sales & Account Support

• Support the Canadian sales team and independent agents/representatives with account inquiries, inventory checks, order reporting, and customer support needs.
• Prepare and maintain weekly and monthly sales reports, ensuring accurate data entry and reporting across accounts.
• Partner with Sales Support to manage product orders in SAP, monitor deliveries, and provide weekly shipment tracking updates to customers.
• Assist with customer meetings, market appointments, and in‑store training activities as needed.

Backend Operations

• Manage SKU setup and maintenance to ensure products are accurately entered and available for the Canadian market.
• Monitor orders on credit hold and proactively partner with customers to obtain updated payment information and facilitate order release.
• Maintain pricing accuracy across all accounts and ensure pricing is correctly reflected in internal systems.
• Manage sample inventory and support preparation for seasonal line reviews and presentations.

Marketing & Communications

• Support the translation and proofreading of marketing materials, product communications, and customer‑facing content in both English and French.
• Create and maintain market materials, including line sheets, buy sheets, and seasonal product presentations in both languages.
• Collaborate closely with Sales, Brand, Planning, Marketing, and Visual Merchandising teams to support business initiatives and customer needs.

Who You Are (Requirements)

• Bachelor's degree in Fashion Merchandising, Marketing, Business, or a related field preferred.
• Previous experience in sales coordination, retail, merchandising, or a related support role.
• Bilingual proficiency in English and French, with strong written and verbal communication skills in both languages.
• Strong analytical skills with an interest in sales reporting, product assortment planning, and business performance.
• Proficiency in Microsoft Office Suite, particularly Excel, and Google Workspace.
• Experience with SAP, Adobe Photoshop, and social media platforms is a plus.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast‑paced environment.
• Self‑motivated and proactive, with a willingness to take initiative and solve problems independently.
• Strong interpersonal skills with the ability to collaborate effectively across teams and with external partners.
• Passion for the fashion, accessories, and retail industry.