Sales Leader- Key Holder

Circle Craft Co-operative; Vancouver; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Extended health care

Job summary

Circle Craft Co-operative on Granville Island in Vancouver, BC, seeks a Sales Leader-Key Holder to support the Store Manager in guiding the sales team and achieving sales targets through enthusiastic customer service.

The role requires flexibility for days, evenings, weekends, and holidays; prior supervisory experience, English fluency, and merchandising know-how are valued as the store welcomes arts and culture from its member artists.

Qualifications

• Previous store retail supervisor experience is a must, minimum 1 year.
• Experience working with sales targets is a must.
• Work collaboratively and communicate effectively with the sales team.
• Flexibility with scheduling: we are open seven days a week.
• Merchandising experience is an asset.
• Fluent in spoken and written English.
• Passion for arts and culture, including learning about our artists' styles, is an asset.

Responsibilities

• Lead and supervise the sales team to meet targets with enthusiastic service.
• Greet and engage customers to translate into sales.
• Provide knowledgeable product information about store items.
• Ensure consistent customer focus and engagement.
• Process sales at the POS.
• Wrap and package purchases efficiently.
• Open and close the store procedures.
• Supervise sales and ensure security and objectives.
• Support training of new sales staff.
• Assist with errands and participate in inventory counts.

Skills

Retail leadership

Sales target experience

Customer service

Team collaboration

Flexibility in scheduling

English fluency

Arts & culture interest

Job description

Job Description -Sales Leader-Key Holder:

Under the direction of the Store Manager, this role supports the store manager in leading the sales of Circle Craft merchandise of its members working at the Granville Island store location. The nature of Circle Craft’s operations requires flexibility on the part of the employee, and duties may change over time. This is a full-time hourly position, working 4-5 days a week. The number of hours and days are flexible. This position requires a flexible schedule, working days, evenings, weekends and holidays.

• Supporting the store manager in leading and supervising the team to achieve sales targets by providing exceptional enthusiastic service.
• Acknowledging, greeting and engaging with customers in a manner that welcomes them to the store and will translate to sales.
• Ensuring knowledgeable assistance is offered at all times to customers regarding store items, members and activities.
• Ensure the team prioritizes customers and is ready to engage and answer questions consistently.
• Ringing through sales at the POS counter.
• Wrapping and packaging of purchases efficiently and promptly.

General

• Responsible for maintaining order and cleanliness of the displays and store.
• Responsible for restocking the display of all products that have been purchased.
• Support in the merchandising of all incoming new product
• Keeping inventory storage in front of the store to ensure all items are safely stored.
• Keep aware of the security of merchandise and be alert to shoplifters.
• Alerting management when additional stock is needed.

Other

• Executing all procedures for the opening and closing of the store
• Assist in the supervision of sales to ensure all customers are being assisted, store property is secure, and retail objectives are met
• Assist in follow-up training of newly hired sales staff.
• Conducting errands for the store when required.
• Participating in inventory counts.

QUALIFICATIONS

• Previous store retail supervisor experience is a must, minimum 1 year.
• Experience working with sales targets is a must
• Work collaboratively and communicate effectively with the sales team.
• Flexibility with scheduling: we are open seven days a week
• Merchandising experience is an asset
• Fluent in spoken and written English
• Passion for arts and culture, including learning about our artists' styles, is an asset.

Job Types: Full-time, Permanent

• Extended health care

Schedule:

• 5-8 hour shift(s)
• Holidays

Experience:

• Retail sales lead or supervisor experience, a minimum of one year is required
• Retail merchandising experience of a minimum of one year is (preferred)

Work remotely:

• No

Salary:

$22.00 per hour

Expected hours:

30-40 hours per week

Ability to commute/relocate:

• Vancouver, BC V6H 3S2: reliably commute or plan to relocate before starting work (required)