Sales & Events Specialist

The MRG Group; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

The MRG Group, Canada’s leading concert promoter, seeks a Sales & Events Specialist in Vancouver to drive sales and enhance guest experiences during events. The role involves reservations, sales strategies, collaboration with management, and utilizing strong customer service skills. Join a dynamic team with opportunities for professional growth and creative engagement.

Benefits

Competitive compensation plus commissions

Opportunities for professional growth

Employee discounts on events

Qualifications

• Experience in hospitality (food, beverage and/or events).
• Outstanding customer service skills.
• Problem solving and analytical abilities.

Responsibilities

• Assist with sales opportunities and inquiries.
• Achieve specific sales targets.
• Coordinate event details and communication.

Skills

Customer Service

Problem Solving

Attention to Detail

Project Management

Multi-tasking

Time Management

Sales Skills

Tools

Google Suite

Job description

Sales & Events Specialist

The MRG Group

Vancouver, BC

Who we are:

MRG is Canada’s largest independent concert promoter and live entertainment venue operator. We produce over 1000 events annually across 9 owned and operated venues and have produced concerts hosted in clubs and arenas domestically, as well as Europe and Asia-Pacific. Our diverse portfolio includes leading hospitality businesses, record labels, experiential venues like Par Tee Putt and Dublin Calling, as well as AdmitOne, the fastest-growing multi-product ticketing platform in North America. We are at the forefront of the experience economy.

Who you are:

Reporting directly to the National Head of Sales and Events, the Sales & Events Specialist is responsible for assisting with incoming inquiries into the business for reservation bookings as well as finding sales opportunities internally and externally. The Sales & Events Specialist will also assist with the guest experience on the day of the events and is expected to be working in-venue as required.

Fine Print:

• Performance driven role where success is measured by achieving specific sales targets.
• Develop and implement sales initiatives and strategies.
• Increasing and building sales through proactive networking and outreach.
• Act as point of contact for inquiries into regional venues via phone and email.
• Upsell party packages and corporate events.
• Maintain property guest lists and booked event schedule.
• Identify and communicate corporate and event sales opportunities.
• Align with the Sales & Events Manager on sales strategies.
• Remain current on local events.
• Maintain property calendar for internal and relevant external events.
• Align with clients on event details, pricing and packages.
• Liaise and consistent communication with venue management.
• Create Positive Shareable Experiences (PSEs!)
  

We are looking for someone with:

• Experience in hospitality (food, beverage and/or events).
• Outstanding customer service skills.
• Problem solving and analytical abilities.
• Accuracy and attention to detail.
• Project management, multi-tasking, and time management.
• Proficiency with Google Suite

Terms & Expectations

• Due to the nature of the work, after hours correspondence may be required

What’s In It For You?

• Competitive compensation plus commissions
• Participation in the MRG Travel Ambassador Program
• Opportunities for professional growth in a dynamic, industry-leading organization
• A collaborative, innovative culture that celebrates creativity and new ideas
• Employee discounts & access to unique experiences across The MRG Group’s portfolio of events, venues, and hospitality properties

Other things you need to know:

• The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply.
• If you require accommodation during the recruitment process, please contact [e-mail].

Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.

#MRGCareers