Sales Engineer - Americas

Intuition Machines; Canada; Remote; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company that leverages AI/ML to enhance enterprise security. As a Sales Engineer, you'll engage with clients to translate their needs into technical solutions, ensuring seamless onboarding and ongoing success. This fully remote role offers the chance to work with cutting-edge technology while collaborating with a diverse global team. Ideal candidates will have a strong background in APIs and front-end technologies, coupled with excellent communication skills. Embrace the opportunity to be part of a transformative journey in cybersecurity and user privacy.

Benefits

Flexible working hours

Collaborative and diverse team

Work with cutting-edge technology

Qualifications

• 3+ years of experience in a similar role at a SaaS company.
• Strong solution architecture and engineering expertise.

Responsibilities

• Advise customers on implementation strategies and product selection.
• Translate customer requests into actionable development outcomes.

Skills

API Development

JavaScript

React

Communication Skills

Problem-Solving

Customer Engagement

Job description

Intuition Machines uses AI/ML to build enterprise security products. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world. You are probably familiar with our best-known product, the hCaptcha security suite. Our approach is simple: low overhead, small teams, and rapid iteration.

As a Sales Engineer, you will drive technical engagements with clients, helping them convert requirements into outcomes while ensuring seamless onboarding and continuous usage. You will act as the technical owner during customer sales, onboarding, and implementation, leveraging deep subject matter expertise in the hCaptcha ecosystem.

We spend a lot of time interacting with engineers at our customers' organizations — before, during, and after the sales process.

What you will do:

1. Advise customers on implementation strategies, use cases, and product selection, ensuring high customer satisfaction
2. Translate customer requests and requirements into actionable development outcomes
3. Stay up to date on evolving competitive products and market opportunities
4. Own and drive continuous service improvement plans and quality delivery across the tech stack
5. Partner with the product team to refine go-to-market strategies, deliver solution architectures, and enhance client acquisition efforts
6. Act as a liaison between architects, engineers, and customers, translating complex business needs into technical solutions

What we are looking for:

1. 3+ years of hands-on experience in a similar role at a SaaS company
2. Developer skills including APIs and front-end technologies like JavaScript and React
3. Fluent written and spoken English
4. Experience translating customer requirements into actionable code for sprint pipelines
5. Excellent communication, listening, and presentation skills across diverse audiences
6. Preferred: Familiarity with security frameworks, attack vectors, botnets, and online threats
7. Strong solution architecture and engineering expertise (requirements gathering, problem-solving, and technical recommendations)

What we offer:

1. Work with cutting-edge technology in a fast-growing field
2. Fully remote position with flexible working hours
3. A collaborative and diverse team spread across the globe
4. The opportunity to be part of the #hCaptcha revolution

We celebrate diversity and are committed to creating an inclusive environment for all members of our team. Join us as we transform cyber security, user privacy, and machine learning online!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Services