Sales Engineer

Spirax-Sarco Engineering; Canada; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Sales Engineer, where you'll empower the mining sector with innovative fluid handling solutions. This role emphasizes relationship building and consultative sales, enabling you to identify customer needs and deliver tailored solutions. With a commitment to professional growth, you will receive comprehensive training and support, ensuring you thrive in a dynamic environment. If you're passionate about making a difference and eager to contribute to a global leader in fluid technology, this is the perfect opportunity for you.

Benefits

Enhanced Carer / Paternity Leave

Additional Holiday

Employee Assistance Program (EAP)

Training and Development Opportunities

Qualifications

• 7-10 years of sales experience in the Biopharmaceutical/Life Sciences sector.
• Proven track record of selling premium products.

Responsibilities

• Identify customer requirements and establish relationships with prospects.
• Prospect new business while maintaining current customer base.

Skills

Consultative Sales Process

Customer Relationship Management

Technical Communication

Market Intelligence

Education

Degree in STEM

Diploma in STEM

Tools

Microsoft Office Suite

CRM Software

Windows Applications

Job description

Location :

WM Canada - Virtual Benefits : Enhanced Carer / Paternity Leave, Additional Holiday, EAP and more

Website :

Group :

We’re currently seeking a Sales Engineer to join us. You’ll join a dynamic team of engineers, salespeople, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers, and many more. Globally, we are united by our shared values that drive our culture. We want to be an employer where you make a difference.

At Watson Marlow Fluid Technology Solutions, you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job.

We offer a full induction with training and ongoing support for all our systems and products. Along with this, you’ll gain access to SSE Academy where you can upskill and develop at your own pace.

Watson Marlow Fluid Technology Solutions is an SSE PLC Group company. SSE (London Stock Exchange - FTSE 50) is a manufacturer of engineered solutions, employing 8,500 people across 130+ operating units globally. We offer a range of fluid handling solutions across the biotech and industrial markets.

This role will focus on :

Developing and supporting the mining sector in Canada. The Sales Engineer's role is to serve our customers and prospects by identifying their needs and applying Watson-Marlow Fluid Technology Solutions products to assist them in making process improvements. The position is accountable for the entire sales process from lead generation through close, conducting business in accordance with WMFTS's core values. The Sales Engineer will leverage their technical background and experience to influence the customer throughout the sales process. Travel throughout the country is required for this role.

What you’ll be doing

1. Identify current and future customer requirements by establishing relationships with prospects, customers, and other influencers.
2. Sustain relationships to ensure strong customer satisfaction and WMFTS brand loyalty.
3. Offer tailored fluid handling solutions through a consultative sales approach.
4. Prospect new business while maintaining current customer base by organizing sales calls using effective time management. Effectively communicate the value proposition of the full range of WMFTS product brands to the Mining Industry.
5. Work with the Sales Manager to establish targets and develop sales strategies that are in line with the WMFTS group strategy for growth.
6. Monitor and advance the project pipeline, from initial design phase to production, ensuring all inquiries are followed up in a timely manner. Factors that could impact the outcome of a sale are understood and strategically assessed and actioned.
7. Act as Project leader to manage all aspects of a customer's experience with WMFTS.
8. Administer & maintain accurate records on CRM system.
9. Follow up on all leads in a timely manner.
10. Provide market intelligence, competitor and industry trends to management to contribute to accurate reporting and forecasting.
11. Establish relationships with engineering firms in your assigned territory to provide support and encourage WMFTS product specification on all future projects.
12. Work with trade show and exhibition visitors to determine their needs and then present WMFTS value proposition to meet their needs.
13. Conduct lunch & learns and other events at customer sites to better educate the market on the value of the entire WMFTS product portfolio. Focus on End users, consulting Engineers, and third-party Integrators.
14. Contribute to the honing of our marketing message, operational improvement, and new product development through voice of customer feedback and ongoing communication of successes, failures, and opportunities within the territory.

To be successful in this role, you will need :

• Degree / diploma in a STEM field with 7-10 years' related sales experience in southern Ontario.
• Proven track record of selling premium products using a consultative sales process.
• Experience in the Biopharmaceutical / Life Sciences / Food and Beverage sectors mandatory.
• Exceptional oral and written English language communication skills required to communicate with internal and external contacts.
• Excellent interpersonal skills and high professionalism.
• Proficient in Windows applications and Microsoft Office programs such as MS Word, Excel, Outlook, PowerPoint, and TEAMS.
• French language skills beneficial but not mandatory.
• As a growing and ambitious organization with a presence in over 60 global locations and across multiple markets, we can offer you the working environment and support needed to be successful. We are committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.

About Watson-Marlow

Everyday, we help companies across the globe to be more efficient and sustainable. Watson-Marlow Fluid Technology Solutions (WMFTS) is the world leader in niche peristaltic pumps and associated fluid path technologies. Comprising ten established brands, each with their area of expertise, but together offering our customers unrivalled solutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax-Sarco Engineering plc, we are proud to be a FTSE 50 company.