Sales Development Representative

Windcave; Toronto; Hybrid; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Collaborative team environment

Job summary

Windcave is seeking a Sales Development Representative to guide businesses of all sizes through our setup process across multiple sales channels. You will foster relationships with existing clients and develop new opportunities, working with cross-functional teams to ensure seamless onboarding and ongoing support.

The role emphasizes outbound outreach, pipeline development, and collaboration within a hybrid work model, with a focus on growth for merchants worldwide.

Qualifications

• Excellent written and verbal communication skills.
• Comfortable with outbound prospecting and cold outreach.
• Ability to grow existing customer portfolios and identify opportunities.

Responsibilities

• Develop and qualify sales inquiries.
• Cold call or meet customers to generate new business.
• Grow existing customer portfolios and provide industry insights.
• Collaborate with Marketing, BD, Applications Engineering, Logistics and Support.
• Report market insights, achievements and key metrics.
• Identify opportunities for process and performance improvements.

Skills

Sales development

Cold calling

Account growth

Industry knowledge

Cross-functional collaboration

Data reporting

Job description

Windcave is a high-growth, innovative, global leader in payment technology delivering a range of secure solutions to major corporate, banking and SME clients globally. Processing over US$95 Billion worth of transactions every year, we are one of the largest integrated POS terminal and e-commerce switching providers with an impressive global network operates out of 14 locations including the US, UK, Australia, and Canada.

With our mission as an omni-channel solution for merchants, the opportunities to sell are endless, literally!

The Role:

We are seeking a motivated Sales Development Representative to deliver exceptional customer service as you guide businesses of all sizes through our setup process for all sales channels such as Acquiring, Ecommerce, Unattended and Eftpos products. The role is a combination of fostering lasting relationships with existing clients and developing new client opportunities.

Key responsibilities include, but not limited to:

• Developing and qualifying sales inquiries
• Cold calling or meeting with customers to generate new business through expos etc.
• Growing existing customer portfolios
• Providing industry expertise, supporting growth within customer businesses
• Understand, assist, and collaborate with cross-functional teams; including Marketing and Business Development, Applications Engineering, Logistics, and Technical Support
• Reporting for market insights, key accomplishments, and key metrics
• Identify opportunities for improvement

About You:

With great written and verbal communication skills you are confident, outgoing, resilient, curious, goal driven, and a quick learner. You’re excited by the opportunity to sell solutions in an industry that embraces change and innovation, for a company that impacts businesses and their customer experience.

What we offer

• Hybrid work (currently following a hybrid work model; mandatory 3 days’ work from the office: Monday, Tuesday, and Friday)
• Opportunities for professional development and career progression
• Collaborative and supportive team environment