Sales & Customer Service Associate

Massage Envy Franchising, LLC; Mandeville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at an established wellness franchise dedicated to helping clients feel their best. This role offers a chance to make a meaningful impact on clients' wellness journeys while enjoying a flexible schedule and competitive pay. You'll provide exceptional customer service, promote wellness programs, and foster positive relationships with clients. With in-depth training and a caring community, this opportunity is perfect for those passionate about total body care and personal growth. If you're eager to thrive in a supportive environment and make a difference, we want to hear from you!

Benefits

Flexible Schedule

Free Monthly Massage

30% Off All Products

In-depth Product and Service Training

Qualifications

• High school diploma and retail or sales experience preferred.
• Excellent people skills and ability to multitask are essential.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by greeting clients and scheduling services.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin! Massage Envy [3471 E. Causeway Approach STE 4 Mandeville, La. 70448]

Do you have a passion for helping others? At the Massage Envy [Mandeville, La.] franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• $11.00 Hr.
• Competitive base pay of $11 hour, plus commissions
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!