SALES COORDINATOR

ZyTech Building Systems; Town of Crossfield; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Health and dental coverage

Company RSP plan

Paid time off

Job summary

ZyTech Building Systems is seeking a Sales Coordinator in Crossfield to support the sales team and streamline administrative tasks. You will handle invoicing, credit processes, and coordination with manufacturing for Alberta orders while maintaining strong customer relations and accurate documentation.

The role emphasizes efficient operations, documentation control, and timely updates across production and logistics teams in a growing building-materials business.

Qualifications

• Experience in sales coordination or administrative support.
• Familiarity with BisTrack ERP and ScanTrack is a plus.
• Proficiency in MS Office.

Responsibilities

• Answer inbound calls with excellent customer service and inquiries.
• Manage daily invoicing and credit processes in BisTrack ERP.
• Coordinate with manufacturing teams in Crossfield, Airdrie & Leduc for Alberta orders.
• Prepare sales quotes and organize sales folders.
• Process credit/debit transactions and send reports to Finance.
• Create and receive purchase orders and scan into ScanTrack.
• Schedule shipments and provide timely production updates.
• Prepare manufacturing documentation aligned with job specifications.

Skills

Customer service

Administrative coordination

Time management

Organizational skills

Written and verbal communication

Tools

BisTrack ERP

ScanTrack

MS Office Suite

Job description

ZyTechis a manufacturer,innovatorand distributor of high-quality building materials for the construction industry.We’rebuilding better structures,teamsand communities

JOB SUMMARY

We are looking fora Sales Coordinator for ourCrossfieldoffice to support the sales team andassistwith a variety of business functions to ensure the teamoperatesefficiently and effectively. The ideal candidate will provide dedicated support to our existing customer base, with a strong focus on internal operations and administrative coordination.

JOB DUTIES AND RESPONSIBILITIES:

• Answer incoming phone calls, providing excellent customer service and addressing inquiries promptly
• Manage daily invoicing and credit processes, ensuring accuracy andtimelyprocessing. Enter credit/debit payments into ERP software (BisTrack) and coordinate with the Credit Department.
• Collaborating with manufacturing teams inCrossfield/ Airdrie & Leducfor Alberta orders. Sendappropriate documents, changing orders for correct jobs.
• Prepare sales quotes and create organized sales folders for sales personnel tofacilitateefficient operations.
• Close credit/debit machine transactions and send reports to the Finance Department.
• Create and receive purchase orders (POs) and ensureaccuratescanning of POs intoScanTrack. Notify relevant personnel of invoice entries.
• Maintain customer relations by scheduling shipments and providingtimelyupdates on production packages.
• Organize and sendappropriate documentationfor manufacturing processes, ensuring orders are correctly aligned with job specifications.

REQUIREMENTS:

• Familiarity with office equipment, such asprinters/ copiers, and phone systems.
• Understanding of sales, marketing, and point of sale systems.
• Experience with computer software i.e., MS OfficeSuite
• Knowledge of manufacturing,logisticsoperationsand the general construction industry.
• Knowledge or experience in manufactured wood products, would be an asset.
• Ability to prioritize tasks, Strong time management skills.
• Excellent organizational skills.
• Strong oral and written communication skills in English arerequiredfor this position.

We offer a comprehensive benefits package that includes health and dental coverage, a company RSP plan, and paid time off. Our programs is designed to support employee well-being and provide long-term security.