Technical Sales Support Specialist

Agilus Consulting Group; Calgary; Hybrid; CAD 62,000 - 66,000; Full time

Benefits offered by this job

Wellness subsidy

Hybrid work model

Tuition reimbursement

Pension plan

Health & dental coverage

Vacation & PTO

Job summary

Agilus Consulting Group in Calgary, Alberta, is seeking a Technical Sales Support Specialist to turn technical know-how into sales success in the industrial equipment & machinery sector.

In this hybrid role, you will prepare quotations, validate requests, and coordinate quote reviews while supporting sales projects and leads. Fluency in French is an asset. A strong CRM background, especially C4C, and proficiency with Outlook, PowerPoint and Excel are required.

Qualifications

• 3+ years of sales support in a client-facing role.
• Industrial experience with long sales cycles preferred.
• Excellent written and verbal communication.
• Experience preparing quotes and managing the quoting process.
• Strong CRM experience, especially C4C.
• Proficient with Outlook, Teams, Word, PowerPoint and Excel.

Responsibilities

• Prepare accurate quotations using internal pricing tools and approved templates.
• Validate requests, ensure process compliance, and resolve issues.
• Coordinate quote reviews, approvals, revisions, and final submissions.
• Monitor request volumes and turnaround times for timely quotes.
• Support sales projects, reporting, and cross-functional activities.
• Receive and review leads to ensure quoting information is provided.
• Follow up with Technical Sales Reps to clarify missing details.
• Create and maintain Opportunities and Sales Quotes in C4C.

Skills

Sales support

Client-facing

Communication skills

Quote preparation

Tools

C4C CRM

Outlook

Teams

Word

PowerPoint

Excel

Job description

Technical Sales Support Specialist

Ready to turn technical know-how into sales success? Join our client’s team as a Technical Sales Support Specialist and help drive solutions in the industrial equipment & machinery industry!

Agilus by Synergie is recruiting for a Technical Sales Support Specialist in the industrial equipment & machinery industry in Calgary, Alberta.

What's in it for you:

• $62000.00 - $66000.00 annually
• Wellness Support: $600 annual subsidy toward fitness memberships, at-home equipment, and other eligible physical wellness expenses.
• Flexible Work Environment: 35-hour work week with flexible working hours and a hybrid work model, offering 3 days onsite and 2 days remote.
• Professional Development: 100% tuition reimbursement for courses related to your role.
• Company Pension Plan: Employer pension contribution begins after 3 months
• Competitive Base Salary with flexibility for candidates who meet all criteria
• Annual Performance Bonus: Variable compensation based on annual goals, typically paid in March.
• Comprehensive Benefits from Day 1: Health care, vision, dental, life and disability insurance, plus virtual medical consultations.
• Paid Time Off: 3 weeks of vacation to start, 5 sick days, 5 flex days, and 1 floater day annually. In addition, they offer Summer Friday hours

A day in the life:

• Prepare accurate quotations using internal pricing tools, configuration systems, and approved templates.
• Validate requests, ensure process compliance, and escape issues when needed.
• Coordinate quote reviews, approvals, revisions, and final submissions to customers.
• Monitor request volumes and turnaround times to ensure timely quote delivery.
• Support sales-related projects, reporting, and cross-functional activities as required.
• Receive and review leads to ensure all required quoting information is provided.
• Follow up with Technical Sales Reps (TSRs) to clarify missing product, pricing, configuration, or documentation details.
• Create and maintain Opportunities and Sales Quotes in C4C for accurate pipeline tracking.

Successful candidates will have:

• 3+ years of sales support experience in a client-facing role.
• Industrial experience with long sales cycle is preferred.
• Excellent written and verbal communication skills. Fluency in French is considered an asset.
• Previous experience preparing quotes and managing the quoting process.
• Strong CRM experience; C4C experience is highly preferred.
• Proficient with Outlook, Teams, Word, PowerPoint, and Excel.
• Strong customer service and relationship-building skills.

This posting is for an active opening.