Sales Coordinator

Fathom Talent Group; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Fathom Talent Group in Toronto seeks an empowered Commercial Sales Lead to own end-to-end contracting for US customers and worldwide suppliers. You will protect our gross margin through disciplined cost-sheet management and serve as the professional face of the company to partners.

In FY2027 we target USD 50M revenue; you will build contracts, verify cost sheets, and maintain dashboards that reflect live commitments across sales, sourcing, and logistics.

Qualifications

• Experience in contract manufacturing, commodity sourcing, logistics coordination, or related supply-chain fields.
• Ability to manage multiple orders and supplier communications with accuracy.
• Familiarity with cost-sheet mechanics and margin protection a plus.

Responsibilities

• Own the end-to-end contracting process for US customers and worldwide suppliers.
• Verify cost-sheets for every order and ensure contracts are issued correctly.
• Maintain the Sales Orders Dashboard as the single source of truth for contracts.
• Deliver monthly/quarterly reporting to leadership and escalate issues with clear options.

Skills

Highly organized

Strong communicator

Operational rigor

Commercially curious

Supply-chain background

Incoterms exposure

FITT training willing

Job description

About the Company

We are a Toronto-based specialty ingredients and beverage solutions company operating at the intersection of global sourcing and commercial innovation. We go beyond importing — managing the full commercial cycle from sourcing and regulatory compliance through logistics and customer delivery, without holding inventory.

Our customers include global beverage brands and family-operated operators, primarily in the US and UK. Product channels span ready-to-drink beverages, nutraceuticals, pet products, and skincare, across raw materials including tea, coffee, botanicals, extracts, powders, and caffeine derivatives. We are a lean, fast-moving team winning on customer service, origin expertise, and end-to-end logistics management — with ambitious growth targets ahea.

The Opportunity

Coordinating the Commercial Sales role is the operational backbone of our commercial engine. Every US customer sales contract and every worldwide supplier purchase contract runs through this desk. This is not a support role — it is an ownership role. The person in this role runs the contracting process end to end, protects our 15% gross profit margin through disciplined cost-sheet management, and serves as the professional face of the company to both customers and suppliers. We are targeting USD $50M in revenue in FY2027, and this role is central to getting the

Core Responsibilities

• onsOwn the end-to-end sales order process — from confirmed order to executed contract — for all US customers and worldwide suppli
• ersEnsure every Customer Sales Contract is matched to a Supplier Purchase Contract; nothing unsigned, unmatched, or out of d
• ateMaintain the Sales Orders Dashboard as the live, accurate view of all open contracts at all ti

Cost Sheets & Contract

• ingBuild and verify a cost sheet for every order before the contract is issued; protect the 15% GPM tar
• getIssue, execute, and file every contract to standard — parties, product, specification, quantity, price, Incoterms, and payment terms right the first t
• imeFlag margin and term anomalies before contracts execute, not af
• ipsOwn the customer relationship on the product offering — order confirmations, contracts, documentation, and answers customers can rely on
• on the supplier relationship on procurement — purchase contracts, confirmations, and terms documented in writing, every t

Reporting & Systems

• emsOwn the Sales Orders Dashboard and Spire_Sales_Orders file as the single source of truth for every contr
• actDeliver the monthly Operational Scorecard and Quarterly Performance Report to leaders
• hipBring every escalation to the Sales Director in a structured format: facts, objective, three options, and a recommendat

FY2027 Build Priorities

• iesDocument the Cost Sheets & Contracting process end to end; build standard templates ready for $50M vol
• umeStand up and maintain the Sales Orders Dashboard as the commercial source of truth across sales, sourcing, logistics, and leaders
• hipEstablish the sales scorecard and quarterly reporting cadence that leadership relies on without rew
• orkDeepen commercial judgement — move from processing orders to protecting outcomes; spot margin risk before it becomes a prob

What We're Looking

• ForHighly organized — able to manage multiple concurrent orders, samples, and supplier communications without letting anything s
• lipStrong written and verbal communicator — always professional, reliable, and respons
• iveOperationally rigorous — accurate, complete, and on time; proactively flags issues without being t
• oldCommercially curious — understands the cost build-up, asks why a margin moved, brings solutions not just probl
• emsBackground in contract manufacturing, commodity sourcing, logistics coordination, food & beverage operations, or a similar supply-chain-adjacent environm
• entExposure to Incoterms, purchase/sales contracting, and cost-sheet mechanics is a strong as
• setWillingness to complete FITTskills or equivalent international trade finance training in H1 FY2

Performance Standards

This role is measured against standing operational standards, reviewed month

• rorsContract turnaround: ≤2 business days from confirmed order to issued cont
• ractCost sheet accuracy: variance ≤1 percentage point; every variance expla
• inedSO–PO match: 100% matched before product moves; exceptions flagged with a reason and an o
• ,000Performance bonus: 7–8% (50% KPI-based / 50% sales reve