Sales Support & Enablement Senior Manager

Superior Propane; Toronto; Hybrid; CAD 116,000 - 145,000; Full time

Benefits offered by this job

Health benefits from start

Wellness spending accounts

Maternity leave top-up

Employee assistance program

Incentives & analytics programs

Hybrid work options

Retirement plans with matching

Job summary

Superior Propane, Canada’s leading and reliable propane provider, is seeking a Sales Support & Enablement Senior Manager to lead strategy across North American Sales, including Sales Support, Enablement, Learning & Development, Incentives & Analytics, and Sales Technology.

You will partner with Sales Directors to accelerate performance, optimize incentive and analytics programs, and implement development strategies that grow individual and team capability.

Qualifications

• 10+ years of experience in sales enablement, sales operations, learning & development, or commercial leadership.
• 5+ years in a senior leadership role.
• Proven success partnering with senior sales leaders to improve performance and build organizational capability.
• Strong expertise in sales incentives, analytics, CRM systems, sales technologies, and performance management.
• Experience developing and leading training, coaching, and leadership development programs in large-scale or multi-regional organizations.
• Exceptional analytical, communication, and stakeholder management skills.
• English proficiency is required to support the full North American business.

Responsibilities

• Lead and develop teams responsible for Sales Support, Sales Enablement, Learning & Development, and Incentives & Analytics.
• Drive sales performance through incentive strategy, reporting, analytics, and data-driven insights.
• Design and implement onboarding, training, coaching, and performance improvement programs for sales representatives and managers.
• Partner with sales leaders to identify capability gaps and execute targeted development and coaching initiatives.
• Oversee sales technology, CRM, and enablement platforms to enhance seller productivity and effectiveness.
• Collaborate with Marketing to align enablement strategies with go-to-market initiatives and campaigns.
• Support customer retention teams through analytics, training, tools, and process improvements.
• Champion best practices, operational excellence, and continuous improvement across the sales organization.
• Build and mentor a high-performing team capable of supporting a complex, multi-national sales environment.

Skills

Sales enablement

Sales operations

Leadership

Analytics

CRM systems

Stakeholder management

Job description

Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.

Opportunity: A continuous focus on professional development with many opportunities for training & career growth.

Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.

Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.

Flexibility: We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments.

Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.

Safety Focused: We care about you and have committed to a zero-harm workplace.

Reporting to the North American Vice President, Commercial Acquisition & Retention, the Sales Support & Enablement Senior Manager leads the strategy, performance, and effectiveness of the North American Sales organization. This role provides leadership across Sales Support, Sales Enablement, Learning & Development, Incentives & Analytics, and Sales Technology functions supporting U.S. and Canadian Commercial Sales and Retention teams.

As a strategic partner to Sales Directors and leadership teams, you will drive sales productivity, strengthen leadership capability, optimize incentive and analytics programs, and implement development strategies that accelerate individual and team performance.

What You'll Do

• Lead and develop teams responsible for Sales Support, Sales Enablement, Learning & Development, and Incentives & Analytics.
• Drive sales performance through incentive strategy, reporting, analytics, and data-driven insights.
• Design and implement onboarding, training, coaching, and performance improvement programs for sales representatives and managers.
• Partner with sales leaders to identify capability gaps and execute targeted development and coaching initiatives.
• Oversee sales technology, CRM, and enablement platforms to enhance seller productivity and effectiveness.
• Collaborate with Marketing to align enablement strategies with go-to-market initiatives and campaigns.
• Support customer retention teams through analytics, training, tools, and process improvements.
• Champion best practices, operational excellence, and continuous improvement across the sales organization.
• Build and mentor a high-performing team capable of supporting a complex, multi-national sales environment.

What You'll Bring

• 10+ years of experience in sales enablement, sales operations, learning & development, or commercial leadership, including 5+ years in a senior leadership role.
• Proven success partnering with senior sales leaders to improve performance and build organizational capability.
• Strong expertise in sales incentives, analytics, CRM systems, sales technologies, and performance management.
• Experience developing and leading training, coaching, and leadership development programs in a large-scale or multi-regional organization.
• Exceptional analytical, communication, and stakeholder management skills.
• Experience supporting both sales acquisition and customer retention functions is an asset.
• English proficiency is required to support the full North American business

Salary: $116,000 – $145,000 annually (based on skills, experience, qualifications, and geography).

Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.

This posting is a replacement for an existing vacancy.

We do not use AI tools in the selection process and do not request pay history.

Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.

Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [e-mail] to let us know how we can enhance your experience.