Sales Coordinator

Design Electronics; Niagara Falls; Sur place; CAD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Paid time off

Company events

Résumé du poste

Design Electronics in Niagara Falls, Canada, is seeking a Sales Coordinator to drive discipline in the sales engine. You will stay in regular contact with clients, manage quotes, and keep our CRM data current to support the sales team.

The role reports to the Director of Sales & Marketing and offers a growth path toward inside sales for the right candidate, with day-to-day activities focused on keeping opportunities moving and ensuring timely follow-ups.

Qualifications

• 2–3 years in sales support, sales coordination or CRM administration.
• Clear written communication; reports and briefs stand on their own.
• Ability to support several salespeople without losing track of ownership.

Responsabilités

• Make daily calls and check-ins with active and dormant client accounts.
• Keep opportunity records current in ConnectWise: owner, stage, value, probability, next step and next-touch date.
• Prepare and update the pipeline tracker and dashboard before weekly sales meeting; capture commitments and follow up to close.
• Ensure every issued quote has a follow-up date to avoid stale proposals.
• Maintain and enrich target-account list as we expand into new markets.
• Flag clients/projects for service and support agreement conversations.
• Prepare tender materials as you settle in the role.
• Deliver a weekly sales activity summary.

Connaissances

Phone confidence

CRM discipline

Detail oriented

Outils

ConnectWise

Description du poste

Design Electronics “DE” is a leading technology integration firm specializing in providing innovative solutions to businesses and clients in various industries. We pride ourselves on our commitment to excellence, cutting-edge technology, and superior customer service.

Design Electronics provides complete, turn-key technology and AV services, with a team dedicated to ensuring seamless integration through every stage of the installation process, which guarantees customer loyalty and retention.

What We Offer

• Paid time off
• Company events

About the Role

We're looking for an organized, phone-confident Sales Coordinator to bring discipline and follow-through to our sales engine. You'll be the person who keeps opportunities moving: staying in regular contact with clients, keeping our CRM accurate, tracking every quote, and making sure our weekly pipeline meeting runs on current, reliable data.

This role supports our entire sales team across all business lines, reporting to the Director of Sales & Marketing. It's also a real growth path toward inside sales for the right person.

What You'll Do

• Make daily calls and check-ins with active and dormant client accounts, including reconnecting with clients we haven't spoken to in a while
• Keep opportunity records current in ConnectWise: owner, stage, value, probability, next step and next-touch date
• Prepare and update the pipeline tracker and dashboard ahead of our weekly sales meeting, capture commitments, and follow action items through to close
• Make sure every issued quote has a follow-up date so no proposal goes stale
• Maintain and enrich our target-account list, adding contacts and context as we expand into new markets
• Flag clients and projects that are a good fit for service and support agreement conversations
• Take over tender preparation and assembly as you get settled in the role
• Prepare account briefs, agendas, meeting notes and follow-up task lists for key sales meetings
• Deliver a weekly sales activity summary

What Success Looks Like

• First 30 days: Learn our CRM and tools, shadow client calls and a full weekly pipeline cycle
• By 60 days: Running client outreach and weekly pipeline prep independently, and owning tender preparation
• By 90 days: Fully owning the weekly sales rhythm and reporting reliably without being asked

What You Bring

• 2 to 3 years in sales support, sales coordination or CRM administration
• Experience with ConnectWise or a similar PSA/CRM platform
• Genuine comfort on the phone with clients every day
• Strong organization and attention to detail; you catch what others miss
• Clear written communication; your reports and briefs stand on their own
• Ability to support several salespeople without losing track of who owns what
• Interest in growing into an inside sales role
• A valid driver's licence is an asset but not required