Sales Support Coordinator

CSN Pharma; North Vancouver; On-site; CAD 40,000 - 52,000; Full time

Job summary

CSN Pharma in Canada seeks an Entry-Level Sales Coordinator to support the sales team with daily administrative tasks and customer service. You will help prepare quotes, process orders, and maintain CRM records, enabling smooth operations and customer satisfaction.

Ideal candidates have a high school diploma, strong communication skills, and a customer-focused attitude. Training is provided to develop skills in sales, operations, and relationship building.

Qualifications

• High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset.
• Previous sales or customer service experience is an asset but not required.
• Strong communication and interpersonal skills.
• Good organizational and time-management skills.
• Attention to detail and accuracy.
• Basic knowledge of Microsoft Office, especially Excel and Outlook.
• Ability to learn new software and systems quickly.
• Ability to work independently and as part of a team.
• Professional, positive, and customer-focused attitude.
• Strong English communication skills.

Responsibilities

• Assist the sales team with daily administrative tasks.
• Respond to customer inquiries by email and phone in a professional manner.
• Prepare quotations, sales orders, invoices, and other sales documents.
• Follow up with customers regarding orders, quotations, and product information.
• Maintain accurate customer and sales records.
• Enter and update customer information in the company system/CRM.
• Coordinate with production, warehouse, and shipping teams to ensure orders are processed on time.
• Monitor order status and communicate updates to customers.
• Assist with preparing sales reports and tracking sales activities.
• Support the sales team in maintaining good relationships with existing customers.
• Help identify potential sales opportunities and forward leads to the sales team.
• Perform other administrative and sales support duties as required.

Skills

Communication

Interpersonal skills

Organization

Time management

Attention to detail

Customer focus

Education

High school diploma

Business/Marketing education (asset)

Tools

Microsoft Excel

Outlook

Job description

We are looking for a motivated and organized Entry-Level Sales Coordinator to support our sales team with daily administrative and customer service activities. This is a great opportunity for someone who wants to develop experience in sales, customer service, and business operations.

Key Responsibilities

Assist the sales team with daily administrative tasks.

Respond to customer inquiries by email and phone in a professional manner.

Prepare quotations, sales orders, invoices, and other sales documents.

Follow up with customers regarding orders, quotations, and product information.

Maintain accurate customer and sales records.

Enter and update customer information in the company system/CRM.

Coordinate with production, warehouse, and shipping teams to ensure orders are processed on time.

Monitor order status and communicate updates to customers.

Assist with preparing sales reports and tracking sales activities.

Support the sales team in maintaining good relationships with existing customers.

Help identify potential sales opportunities and forward leads to the sales team.

Perform other administrative and sales support duties as required.

Qualifications & Skills

High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset.

Previous sales or customer service experience is an asset but not required.

Strong communication and interpersonal skills.

Good organizational and time-management skills.

Attention to detail and accuracy.

Basic knowledge of Microsoft Office, especially Excel and Outlook.

Ability to learn new software and systems quickly.

Ability to work independently and as part of a team.

Professional, positive, and customer-focused attitude.

Strong English communication skills, both written and verbal.

Position: Full-time, Entry Level

Experience: 0–1 year preferred; training will be provided.