Customer Excellence Coordinator

Arrow Workforce Solutions; Bolton; Hybrid; CAD 45.000 - 52.000; Vollzeit

Zusammenfassung

Arrow Workforce Solutions seeks a proactive Customer Excellence Coordinator to support the sales team with planning, coordination, sales tools, communications, and cross-functional projects.

This role drives projects forward, manages multiple stakeholders, and thrives in a fast-paced environment. Hybrid-3 days in office, 2 from home, starting ASAP, with a pay rate of CAD 22.66/hour.

Qualifikationen

• 3+ years in the CPG industry in a sales or marketing capacity.
• University degree in Business or related field.
• Experience leading cross-functional projects with multiple stakeholders.
• Experience working with major Canadian retailers.
• Strong Excel, PowerPoint, and Microsoft Teams skills.
• Willingness to travel in Canada approx once per year for 3 nights.

Aufgaben

• Support sales planning processes and coordinate sales tools, shared sites, and resources.
• Develop tools, communications, and resources to support go-to-market plans.
• Support brand priorities and customized solutions for key customers.
• Coordinate cross-functional projects from planning through execution.
• Lead or facilitate the annual Joint Business Planning process.
• Communicate critical updates and sales information to internal teams.
• Collaborate with Sales, Marketing, Demand, Supply, Finance, and other functions.
• Track project progress, deadlines, and maintain organized information.
• Lead or contribute to special projects as required.

Kenntnisse

Cross-functional leadership

Stakeholder management

Communication skills

Organizational skills

Travel readiness

Ausbildung

University degree in Business or related discipline

Tools

Excel

PowerPoint

Microsoft Teams

Jobbeschreibung

Schedule: Monday to Friday, 40 hours/week, standard business hours

Work Arrangement: Hybrid – 3 days in office and 2 days from home

Pay Rate: $22.66/hour

Start Date: ASAP

Position Overview

We are seeking a proactive and organized Customer Excellence Coordinator to support the sales team with planning, coordination, sales tools, communications, and cross-functional projects.

This role is ideal for someone who can drive projects forward, manage multiple stakeholders, stay organized, and work effectively in a fast-paced environment.

Key Responsibilities

• Support key sales planning processes and coordinate sales tools, shared sites, and resources.


• Develop tools, communications, and resources to support go-to-market plans.


• Support brand priorities and customized solutions for key customers.


• Coordinate cross-functional projects from planning through execution.


• Facilitate the annual Joint Business Planning process.


• Communicate critical updates and sales information to internal teams.


• Collaborate with Sales, Marketing, Demand, Supply, Finance, and other functions.


• Track project progress, ensure deadlines are met, and maintain organized information.


• Lead or contribute to special projects as required.

Qualifications

• 3+ years of experience in the CPG industry in a sales or marketing capacity.


• University degree, preferably in Business or a related discipline.


• Experience leading cross-functional projects and processes involving multiple stakeholders.


• Experience working directly with major Canadian retailers.


• Strong Excel, PowerPoint, and Microsoft Teams skills.


• Highly organized, self-motivated, collaborative, and accountable.


• Ability to manage complexity and work effectively through ambiguity.


• Strong written and verbal communication skills.


• Ability to travel as required, including approximately once per year within Canada for 3 nights.