Sales Coordinator

Triumph-Group-of-Companie; Mississauga; On-site; CAD 42,000 - 62,000; Full time

Job summary

Triumph Group of Companies in Mississauga is seeking a proactive Sales Coordinator to support their growing B2B sales team. You will organize activities, manage customer accounts in Salesforce, and help drive growth through effective outreach and relationship management.

The role emphasizes strong communication, problem-solving, and cross‑functional coordination to ensure timely follow‑ups, accurate reporting, and polished presentations.

Qualifications

• 2–3 years of B2B sales, inside sales or account coordination experience with direct customer contact.
• Strong communication, organization and accountability.
• Experience using Salesforce or a similar CRM; proficiency in Excel, PowerPoint, Word and Outlook.

Responsibilities

• Provide day-to-day sales coordination and operational support, keeping requests, meetings, follow-ups moving.
• Support existing customer accounts, service reviews, and maintain professional relationships through proactive communication.
• Act as a coordination point for customer escalations and track timely resolution.
• Prepare customer presentations, meeting materials, follow-up correspondence and QBR presentations.
• Research and identify prospective general contractors, developers, property managers and other target customers.
• Maintain accurate customer accounts, contacts, opportunities and sales activities in Salesforce.

Skills

B2B sales

Salesforce

CRM

Excel

PowerPoint

Outlook

Tools

Salesforce

Excel

PowerPoint

Outlook

Job description

Sales Coordinator

Mississauga, Ontario | Full-Time

Keep the sales team organized. Strengthen customer relationships. Support growth.

Triumph Group of Companies is seeking an organized, service-minded Sales Coordinator with B2B sales support experience. You will provide essential administrative and operational support to our sales team, keep customer accounts and follow-ups organized, maintain accurate Salesforce records, and assist with new client outreach and relationship development.

What You’ll Do

Sales Team & Key Account Support

• Provide day-to-day sales coordination and operational support, keeping customer requests, meetings, follow-ups and commitments moving.
• Support existing customer accounts, service reviews and account initiatives; maintain professional relationships through proactive communication.
• Act as a coordination point for customer escalations, involving the appropriate internal owner and tracking timely resolution.
• Prepare customer presentations, meeting materials, follow-up correspondence and Quarterly Business Review (QBR) presentations.
  

Business Development & New Client Outreach

• Research and identify prospective general contractors, developers, property managers, construction managers and other target customers.
• Make outbound calls and send tailored emails to introduce Triumph’s divisions and capabilities, identify decision-makers and build relationships.
• Support outreach to have Triumph added to prospective customers’ approved contractor and bidding invitation lists; maintain contact information and follow-up reminders.
• Identify upcoming projects, qualify opportunities and connect prospects with the appropriate sales representative or division.
• Maintain a disciplined prospecting and follow-up schedule, documenting outreach and next actions in Salesforce.

Salesforce, Reporting & Account Growth

• Maintain accurate customer accounts, contacts, opportunities and sales activities in Salesforce.
• Track customer inquiries, account actions, bidding-list registrations and sales follow-ups.
• Develop sales dashboards, customer performance reports and account summaries; highlight trends, risks and opportunities for growth.
• Provide concise weekly activity reports on outreach, customer relationships, opportunities and outstanding commitments.

Sales Administration & Coordination

• Manage sales calendars, schedule customer meetings, prepare agendas, take meeting notes and track action items through completion.
• Prepare and format sales presentations, customer correspondence, account summaries, and internal reports.
• Organize digital sales files, customer records, contact lists, standard templates and shared reference materials.
• Coordinate travel arrangements, meeting logistics, customer visits and sales-related events as required.
• Maintain follow-up trackers for customer requests, service issues, account commitments and sales representative action items.
• Assist with onboarding new customer accounts by collecting contact details, maintaining records and coordinating internal handoffs.
• Support preparation of Quarterly Business Reviews by compiling customer data, updating charts and coordinating presentation materials.
• Track administrative deadlines, circulate updates and help sales representatives stay organized and prepared.

What You Bring

• At least 2–3 years of B2B sales, inside sales, account coordination or business development experience, including direct customer contact.
• Confidence making outbound calls, introducing services, building relationships and following up consistently.
• Strong customer service, professional communication, organization and accountability.
• Experience using Salesforce or a similar CRM; strong Excel, PowerPoint, Word and Outlook skills.
• Ability to interpret account data, create effective presentations and coordinate across multiple departments.
• Construction, building materials, manufacturing or related B2B experience is an asset; experience with customer account administration and sales reporting is beneficial.

Why Join Triumph?

Work across an established and growing group of companies spanning construction, building envelope solutions, manufacturing and related services. You’ll partner with experienced sales professionals, gain exposure to multiple divisions and play a visible role in strengthening customer relationships and generating new opportunities.

Triumph Group of Companies is an equal opportunity employer. Accommodations are available throughout the recruitment process in accordance with applicable legislation