SALES COORDINATOR

Rodd Brudenell River Resort; Charlottetown; On-site; CAD 40,000 - 44,000; Full time

Benefits offered by this job

Rodd Employee Discounts

Group Benefit Plan

Job summary

Rodd Hotels & Resorts in Charlottetown is seeking a Sales Coordinator on a 1-year maternity leave contract. You will coordinate group bookings, support the Sales team administratively, and act as the client liaison to ensure smooth inquiries through arrival.

The role requires hospitality experience, Salesforce/Maestro familiarity, and strong organizational skills, with compensation of $40,000–$44,000 per year.

Qualifications

• Post-secondary education in Business, Hospitality, or related field is an asset.
• Minimum of two years of experience in hotel or hospitality industry.
• Reservations and/or sales experience are assets.
• Experience with Salesforce and Maestro is an asset.
• Strong organizational skills with ability to prioritize tasks and deadlines.
• Strong understanding of hotel operations and customer service; communicate professionally with clients and internal teams.
• Proficiency in Microsoft Office (Word, Excel, SharePoint, Outlook).

Responsibilities

• Serve as a key point of contact for clients, responding to group booking inquiries by phone and email and directing inquiries to the appropriate Sales Manager.
• Coordinate all aspects of sport team bookings, corporate and LCR bookings including responding to availability requests, quoting rates, and booking groups in the CRM and property management systems.
• Coordinate and enter room lists into the property management system.
• Maintain clear and timely communication with clients, Sales Managers, and properties throughout the booking process.
• Respond to space and availability inquiries in a timely manner when the Sales Manager is unavailable.
• Enter and maintain accurate client and booking information in Salesforce and Maestro.
• Gather and prepare data to support sales forecasting and reporting.
• Prepare, update, and process agreements, contracts, proposals, and other sales documents.
• Prepare and run reports as requested; provide administrative support to the Sales team.
• Assist with planning and coordination of Sales events.

Skills

Organizational skills

Customer service

Microsoft Office

Education

Post-secondary degree in Business or Hospitality

Tools

Salesforce

Maestro

Job description

Sales Coordinator

Rodd Hotels & Resorts

Charlottetown

$40,000 - $44,000 per year

Rodd Hotels & Resorts is seeking a highly organized and service-oriented Sales Coordinator to join our Sales team for one-year maternity leave contract.

This role is responsible for coordinating group bookings while providing administrative and operational support to the Sales Team. The successful candidate will serve as a key point of contact for clients and our properties, helping ensure group bookings are handled efficiently and professionally from initial inquiry through arrival.

Salary: $40,000 - $44,000 per year

This is a 1-year maternity leave coverage contract.

Key Responsibilities And Duties

• Serve as a key point of contact for clients, responding to new group booking inquiries by phone and email and directing inquiries to the appropriate Sales Manager
• Coordinate all aspects of sport team bookings, Corporate and LCRs bookings including responding to availability requests, quoting rates, and booking groups in the CRM and property management systems
• Coordinate and enter room lists into the property management system
• Maintain clear and timely communication with clients, Sales Managers, and properties throughout the booking process
• Respond to space and availability inquiries in a timely manner when the Sales Manager is unavailable
• Enter and maintain accurate client and booking information in Salesforce and Maestro
• Gather and prepare data to support sales forecasting and reporting
• Prepare, update, and process agreements, contracts, proposals, and other sales documents
• Prepare and run reports as requestedProvide administrative support to the Sales team, including scanning, printing, mailing, filing, and organizing documents
• Assist with the planning and coordination of Sales events

Skills, Abilities, And Qualifications

• Post-secondary education in Business, Hospitality, or a related field is considered an asset; an equivalent combination of education and experience will also be considered
• Minimum of two years of experience in the hotel or hospitality industry
• Previous reservations and/or sales experience are considered an asset
• Experience with Salesforce and Maestro is considered an asset
• Strong organizational skills with ability to prioritize tasks, projects, and deadlines
• Strong understanding of hotel operations, customer service skills, and the ability to communicate professionally with clients and internal teams
• Proficiency in Microsoft Office, including Word, Excel, SharePoint, and Outlook

This is a 1-year maternity leave coverage contract.

Benefits

• Rodd Employee Discounts: 50% off when dining at Rodd Restaurants and staff room rate when staying at any Rodd property
• Opportunity to participate in our Group Benefit Plan