Sales Consultant 12-Month Contract

Chartwell Retirement Residences; Sault Ste. Marie; On-site; CAD 42,000 - 64,000; Full time

Job summary

Chartwell Retirement Residences is seeking a proactive Sales Consultant to engage with seniors and their families, guiding decision-making around retirement living. You will champion Chartwell’s consultative process and convert inquiries into meaningful visits and leases.

You will build relationships with the local healthcare community, track sales activities in our CRM, and contribute to marketing plans and events that drive occupancy across the residence.

Qualifications

• Proven experience in a consultative sales role.
• Ability to follow an established sales process from prospecting to closing.
• Empathetic and customer-focused service.
• Strong networking and multitasking abilities.
• Excellent written and verbal communication.
• Knowledge of the local area; valid driver’s license and access to a vehicle.
• Proficiency with CRM and related software.

Responsibilities

• Leverage consultative sales process to help seniors and families decide on a retirement residence.
• Drive occupancy and meet or exceed sales targets.
• Manage telephone inquiries and convert to personal visit bookings.
• Conduct personal visits, follow up on leads, and close leases.
• Track sales activity in the CRM and analyze trends for the community.
• Develop referrals and partnerships with local healthcare providers and the community.
• Build a qualified lead database.
• Develop, promote, and implement marketing plans and events.

Skills

Consultative sales

Prospecting and closing

Customer service

Networking

Communication skills

Area knowledge

Driver's license

Vehicle access

Computer literacy

Tools

CRM software

MS Office

Job description

Job Description

The Sales Consultant role at Chartwell Retirement Residence is an exceptional opportunity for an enterprising, self‑directed Sales professional who brings demonstrated experience in sales, a sense of urgency and a drive for results, and who genuinely enjoys interacting with seniors.

Responsibilities

• Leverage Chartwell’s consultative sales process to help seniors and adult children make informed decisions when choosing a retirement residence.
• Drive occupancy levels and meet or exceed established sales targets.
• Manage telephone inquiries and convert them to personal visit bookings.
• Conduct personal visits, follow up on leads, and close sales through lease signings.
• Track sales activity in our CRM database and analyze reports to identify sales trends specific to the community and residence.
• Drive referrals and traffic, and create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large.
• Build a qualified lead database.
• Develop, promote, and implement marketing plans and events.

Qualifications

• Proven experience in a consultative sales role.
• The ability to successfully follow an established sales process, including prospecting and closing sales transactions.
• Empathetic and caring interpersonal customer service skills.
• Ability to network, multi‑task and promote services.
• Effective communication skills.
• Knowledge of the surrounding area and communities, valid provincial driver’s license and access to a vehicle.
• Computer literate with knowledge of related software programs.
• Flexible hours (evenings, weekends) may sometimes be required.

We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities.