Sales Consultant

Wilson Niblett Motors; Richmond Hill; Vor Ort; CAD 42.000 - 70.000; Vollzeit

Benefits dieser Stelle

Full benefit programs

Employee Assistance Program

Collaborative team environment

Zusammenfassung

Wilson-Niblett Motors Limited is looking for a Sales Consultant to guide customers through the vehicle buying journey, match needs to models, and accompany test drives, trade-ins, and financing discussions. You will deliver the vehicle and ensure a smooth delivery experience for customers.

The role emphasizes delivering exceptional service, building trust, and fostering lasting relationships with buyers, while working in a fast-paced, process-driven dealership environment.

Qualifikationen

• Customer-focused service mindset and willingness to engage with customers
• Proactive self-starter with accountability and reliability
• Passion for delivering exceptional customer experiences
• Operate with integrity in all interactions
• Energetic, positive attitude with initiative
• Process-driven with strong organization and prioritization
• Good problem solving and conflict resolution skills
• Ability to build and cultivate lasting customer relationships

Aufgaben

• Guide customers through the vehicle buying experience and interview preferences
• Conduct test drives and assist with trade-in evaluations
• Explain financing options and present vehicle features and options
• Deliver the vehicle and follow up to build loyalty with customers

Kenntnisse

Customer service

Proactive

Dealership processes

Integrity

High energy

Organizational skills

Problem solving

Relationship building

Ausbildung

High School Diploma

Post-Secondary Education Preferred

Jobbeschreibung

Wilson-Niblett Motors Limitedis seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct the interview to discover customer preferences, needs, and buying motives and then matches customer needs with model and equipment. They offer and accompany customers on test drives, offers customer involvement in trade-in evaluation, presents financial information, satisfies customer concerns and asks for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Wilson-Niblett Motors Limited is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 905-884-0991 tomake your needs known in advance.