Sales Consultant

Turner Volkswagen; Kelowna; On-site; CAD 75,000 - 110,000; Full time

Job summary

An established industry player in the automotive sector is seeking a passionate Sales Consultant to join their dynamic team in Kelowna. This role emphasizes a customer-first approach, where you will leverage your product knowledge and strong communication skills to assist clients in selecting the perfect vehicle. The dealership prides itself on its award-winning customer service and supportive work culture. Join a family-owned business that values teamwork and offers a competitive salary along with a car allowance. If you thrive in a fast-paced environment and are driven to achieve excellence, this opportunity is perfect for you.

Benefits

Car allowance

Work-life balance

Annual staff events

Cutting-edge facility

Progressive technology

Award-winning environment

Qualifications

• Strong customer service skills and product knowledge are essential.
• Ability to engage with clients and maintain relationships.

Responsibilities

• Responsible for new and used car sales and customer interactions.
• Meet sales objectives while ensuring customer satisfaction.

Skills

Customer-first attitude

Problem-solving skills

Non-confrontational negotiation

Time management

Computer competency (Word, Excel, PowerPoint)

Understanding of dealer operating systems and CRMs

Active listening

Professional communication

Organizational skills

Job description

Turner Volkswagen is looking for a Sales Consultant to join our successful and long-standing team in Kelowna, BC.

At Turner VW, we promote a customer-first culture that relies on working together cohesively and efficiently as a team in order to achieve our goals. The selected candidate will have strong and consistent work habits that center around customer service, product knowledge, and helping create an exciting work environment with a culture that honors both our team members and customers. A passion for cars and the automotive industry is essential for success in this role. They will be responsible for both new and used car sales.

This is a key role within our dealership’s team. If you are qualified and eager to work in a progressive customer-focused environment, our team wants to hear from you! Please email your resume to [e-mail].

What We Offer

• Extremely competitive pay including a car allowance ($75,000-$110,000 per year)
• A balance between lifestyle and work schedule
• Multiple annual staff events
• A new cutting-edge facility with electric vehicle infrastructure
• Progressive and up-to-date technology and operating systems
• A winning environment (Our store has won the VW Wolfsburg Crest Club Award for achieving VW Canada leading sales and customer service in all departments for multiple years)
• We are a local family-owned and operated company

Required Skills and Credentials

• Customer-first attitude; an understanding that if you take care of our customers, success will follow
• An active problem solver with a strong understanding of non-confrontational negotiation skills
• Driven to achieve excellence in everything they do
• Open and adaptable to change and able to implement new systems and processes
• Holds themselves accountable for their results
• Actively engages with staff with a team-first mentality
• Organized and process-driven with a strong understanding of time and priority management
• Computer competency with Word, Excel, PowerPoint, etc.
• An understanding of dealer operating systems and CRMs is an asset
• Operates with integrity, is trusted, and respected by others
• An active listener that always looks to understand and appreciate others' points of view
• Reliable and punctual
• Professional in their appearance and communication
• Work with incoming leads via internet, phone, and in-person visits
• Hold and maintain a thorough understanding of VW and competitors' products
• Assists clients to select the correct vehicle by actively listening to their needs
• Establish and maintain excellent working relationships with our clients and team members
• Meets new and used sales objectives
• Ensures that every customer interaction is handled in accordance with Turner VW’s core values
• Organizes work to ensure that timelines and customer expectations are met or exceeded
• Operates in accordance with Turner Volkswagen processes and procedures

Please email your resume to [e-mail] or drop it off at our dealership's front desk located at 2150 Enterprise Way in Kelowna.

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