Sales Broker

Scoop Insurance Brokers; Welland; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

Scoop Insurance Brokers is seeking a Sales Broker in Welland, Ontario. This full-time hybrid role involves advising clients on insurance products, identifying coverage needs, preparing quotes, and closing sales while maintaining long‑term client relationships.

Occasional in‑office and some work‑from‑home flexibility support a balanced schedule. You will manage renewals, adjustments, and inquiries, staying current on products and regulations.

Qualifications

• Strong customer service and ability to build long‑term client relationships.
• Proven sales skills: prospecting, negotiation, closing.
• Excellent verbal and written communication with attention to detail.

Responsibilities

• Prospect and follow up with leads to identify client needs.
• Prepare and present quotes and tailor insurance solutions.
• Close sales while maintaining strong client relationships.
• Handle policy renewals, adjustments, and inquiries.
• Provide post-sale support and ensure a smooth client experience.

Skills

Customer service

Sales skills

Prospecting

Negotiation

Communication

Time management

Licensing readiness

Education

Licensing in Ontario or willingness to obtain

Job description

Company Description

Scoop Insurance Brokers is dedicated to helping clients secure insurance coverage that fits their unique needs at the best possible price. The company uses modern technology to compare options across the market, offering a wide range of solutions while saving clients time. By removing complex and outdated industry jargon, Scoop Insurance Brokers focuses on clear, straightforward communication. The team is committed to making insurance simple, accessible, and efficient for every customer.

Role Description

The Sales Broker is a full-time role responsible for advising clients on insurance products, identifying coverage needs, and recommending tailored solutions. The role includes prospecting and following up with leads, preparing and presenting quotes, and closing sales while maintaining strong, ongoing client relationships. The Sales Broker will handle policy renewals, adjustments, and inquiries, ensuring a smooth client experience from initial contact through post-sale support. This is a hybrid position based in Welland, ON, with a mix of in-office work and some work from home as business needs allow. The role may also involve collaborating with team members, staying current on insurance products and regulations, and participating in training and development activities.

Qualifications

• Strong customer service skills, with the ability to build trust and maintain long‑term client relationships.
• Proven sales skills, including prospecting, negotiation, and closing
• Excellent verbal and written communication skills, with strong attention to detail and accuracy.
• Ability to work effectively in a hybrid environment, managing time and priorities independently.
• Relevant licensing or willingness to obtain required insurance broker licenses in Ontario.In office RIBO training available.
• Proficiency with digital tools, CRM systems, and office software (e.g., Microsoft Office or similar).