Insurance Broker

Rand & Fowler Insurance; Coquitlam; On-site; CAD 55,000 - 75,000; Full time

Job summary

Rand & Fowler Insurance in Coquitlam, BC, seeks an Insurance Broker to advise clients on personal and ICBC products, align recommendations with financial goals, and manage renewals. Daily duties include meeting clients, preparing quotes, processing applications, and ensuring accurate documentation.

The role emphasizes client service, collaboration with insurers, and staying current with industry trends in a professional on-site office environment.

Qualifications

• Strong Insurance Brokerage and Insurance knowledge.
• Excellent Customer Service skills, with the ability to build trust, communicate clearly, and handle client concerns professionally.
• Relevant provincial insurance licensing (or eligibility to obtain).
• Solid analytical, organizational, and time-management skills, with attention to detail in documentation and compliance.
• Proficiency with office software and insurance systems, and the ability to work effectively in an on-site team environment.

Responsibilities

• Meet with clients daily to understand needs and provide guidance.
• Prepare quotes for personal and ICBC insurance products.
• Process applications and manage renewals and policy changes.
• Respond to inquiries and resolve client issues in a timely manner.
• Maintain accurate documentation within internal systems and stay compliant with industry regulations.

Skills

Insurance knowledge

Customer service

Analytical skills

Organizational skills

Time management

Education

Provincial insurance licensing (or eligibility)

Tools

Office software

Insurance systems

Job description

Company Description

Rand & Fowler Insurance is a well-established insurance brokerage serving individuals and businesses with a wide range of coverage options. The company is committed to providing personalized advice, comprehensive insurance solutions, and long-term client relationships. Team members work closely with clients to understand their unique needs and offer tailored products that support financial security and peace of mind. Rand & Fowler Insurance values professionalism, integrity, and excellent customer service, creating an environment where insurance professionals can grow their expertise and careers.

Role Description

This is a full-time, on-site Insurance Broker role based in Coquitlam, BC. The Insurance Broker will advise clients on personal and ICBC insurance products, recommendations that align with clients’ financial goals and risk profiles. Daily responsibilities include meeting with clients, preparing quotes, processing applications, and managing renewals and policy changes. The role also involves responding to inquiries, resolving client issues, and maintaining accurate documentation within internal systems. The Insurance Broker will collaborate with insurers, stay current with industry trends and regulations, and contribute to a positive, client-focused office environment.

Qualifications

• Strong Insurance Brokerage and Insurance knowledge,
• Excellent Customer Service skills, with the ability to build trust, communicate clearly, and handle client concerns professionally.
• Relevant provincial insurance licensing (or eligibility to obtain), and prior experience in an insurance or financial services role.
• Solid analytical, organizational, and time-management skills, with attention to detail in documentation and compliance.
• Proficiency with office software and insurance systems, and the ability to work effectively in an on-site team environment.