Sales Broker

Rates.ca; Welland; Hybrid; CAD 45,000 - 75,000; Full time

Benefits offered by this job

Licensing training

Health & dental benefits

RRSP matching

Pre-qualified leads

Hybrid work

Commission-based pay

Flexible shifts

Job summary

Rates.ca Group Ltd. is hiring a Sales Broker in a high-performance inbound environment. You’ll convert pre-qualified quotes into bound policies with full licensing support, earning uncapped commissions and a clear path for career growth.

No insurance experience is required; we provide full licensing training and onboarding. Expect everyday targets, dynamic shifts, and a hybrid work setup after training. This role rewards proactive, coachable candidates who stay energized and organize with

Qualifications

• No insurance experience required; licensing training provided
• Ability to perform in a high-expectation environment
• Strong communication and relationship-building skills

Responsibilities

• Handle a high volume of inbound calls and convert quotes to bound policies
• Deliver a strong customer experience through professionalism and best-fit solutions
• Assess customer needs and match insurance products
• Adhere to compliance and documentation standards
• Follow scripts and sales process guidelines
• Meet or exceed daily, weekly, and monthly targets
• Maintain records in broker management systems

Skills

Verbal confidence

Sustained energy

Problem-solving instinct

Resilience under volume

Accountability

Coachability

Intrinsic drive

Education

University degree

Job description

The Sales Broker role at Scoop Insurance (Rates.ca Group Ltd.) is a high-performance, high-reward position in the property and casualty insurance industry. This is an inbound sales environment where brokers convert pre-qualified customer quotes into bound policies. For candidates who are the right fit, it offers exceptional earning potential and a genuine path for career advancement within a growing digital brokerage. If this sounds like your environment, keep reading!

No insurance experience is required. We provide full licensing support and structured onboarding. What we do require is a demonstrated ability to perform in a high-expectation environment - insurance knowledge can be taught, the drive to succeed must be a part of who you already are.

Role responsibilities:

• Handle a high volume of inbound calls and convert quotes to bound policies
• Deliver a strong customer experience through professionalism, accountability and best-fit insurance solution
• Accurately assess customer needs and match appropriate insurance products
• Adhere to compliance requirements and documentation standards on every interaction
• Follow established scripts, workflows and sales process guidelines consistently
• Meet or exceed daily, weekly and monthly conversion targets
• Maintain accurate records in broker management systems

What we offer:

• Paid licensing training: earn your RIBO license through our 2 week training program
• Alan Benefits: Health, Vison, Dental (Orthodontics!), Life Insurance, and Critical Illness. We pay the premiums.
• Wealthsimple RRSP Matching Program: a 2% match after 1 year of service
• Pre-qualified leads: no cold calling, just convert your leads into successful sales
• Hybrid Work: ability to work from home two days/week after completion of training and onboarding with the potential for full-time work from home based on performance
• Compensation: is competitive and performance-driven. This role includes a structured income arrangement alongside a lucrative, uncapped commission structure. Brokers who develop their skills and follow the process consistently reach income levels that outperform most comparable sales roles in the industry. Our top producers earn well above market - the structure is designed to make that outcome achievable.
• Scheduled shifts: we are open 8 AM- 8 PM Monday to Friday and 10 AM- 4 PM on Saturday
• Shifts will be either 10 AM- 6 PM or 12 PM - 8 PM (you will be scheduled for some afternoon shifts) and you will be scheduled for 1 Saturday per month.

Who we are looking for:

• Verbal confidence. The ability to hold a conversation with direction and energy, including when the subject matter is unfamiliar or the customer is guarded. Strong candidates build forward momentum in dialogue rather than hedging or deferring.
• Sustained energy - A consistent, present demeanour across a full shift. This role requires the same quality of engagement on call 40 as on call 1.
• Problem-solving instinct - A natural tendency to identify what isn't working, determine a course of action, execute it, and reflect on how to prevent recurrence.
• Resilience under volume - The ability to reset between calls and treat each interaction as independent. Rejection is a constant in this role - how a broker responds to it determines their longevity.
• Accountability - A demonstrated history of being held to expectations and meeting them.
• Coachability - A genuine willingness to follow structured process and incorporate feedback. Candidates who understand that structure produces results - and work within it rather than around it - advance fastest.
• Intrinsic drive - A history of initiative and work ethic that predates this opportunity. We look for candidates whose motivation is internal and consistent, not situational.

University degree is considered an asset.

Rates.ca Group Ltd. is an equal opportunity employer and is committed to providing a recruitment process that respects the dignity and independence of all candidates and we will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.

We thank all applicants for their interest in a career with Rates.ca Group Ltd. Due to the volume of applications we receive, we may be unable to reply to all applicants. Only those candidates being considered are being contacted.