Sales Associate-Yorkdale

Richemont Iberia SL; Toronto; On-site; CAD 28,000 - 39,000; Full time

Job summary

Van Cleef and Arpels in Toronto is seeking a luxury boutique Sales Associate to achieve sales goals while delivering exceptional service and building lasting client relationships. You will participate in events, manage CRM communications, and help maintain the boutique’s visual presentation.

The role requires a strong client service mindset, experience in luxury retail, and the ability to travel as needed. This is a full-time opportunity with engagement in brand-building activities.

Qualifications

• Bachelor's degree or jewelry certification with 7 years of experience.
• Excellent communication in person and in writing.

Responsibilities

• Achieve sales goals by providing exceptional service.
• Attend social functions to generate new business and invite clients to in-boutique events.
• Oversee CRM initiatives including client data capture and reporting.

Skills

Client relations

Sales goals

CRM

Retail service

Education

Bachelor degree

Jewelry certification

Tools

CRM systems

Job description

Are you a good match?

Ideal candidate for this role will possess a strong ability to develop long lasting client relationships in a fast paced luxury environment. A natural curiosity for people and an inherent need to provide excellent service is required. A bachelors degree or jewelry certification with 7 years of experience is preferred. Your ability to effectively communicate in person and in writing will contribute to your success in this role.

What are we expecting from you?

Reporting to the Sales Manager, you will be responsible for achieving sales goals and balancing daily business and High Jewelry sales, while developing a network of loyal clients.

In this role, you will

• Be responsible for achieving sales goals by providing exceptional service
• Attend social functions within the community to generate new business, invite current and prospective clients to in-boutique events, and reach out through curated clienteling tools
• Oversee CRM initiatives including client data capture and accuracy, communication on novelties and events, gifting campaigns, and clientele reporting
• Assist in display setup each morning, display breakdown in the evening, and maintain the aesthetic quality of the Boutique
• Ability to travel as required

More than a role...we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Richemont offers a generous compensation and benefits package for eligible employees.

Expected Salary Range- $24.04 per hour This role is commission eligible.