Retail Sales Associate

Original FARM; Duncan; On-site; CAD 26,000 - 38,000; Full time

Benefits offered by this job

Team member discount

Perkopolis access

Goodlife access

Job summary

Original FARM is seeking a Retail Sales Associate to greet customers, guide them through the store, and deliver an outstanding brand experience. You will generate sales, advise on product use and care, and participate in merchandising and promotional activities.

We value high energy, integrity, and strong communication. You will work with store leadership to maintain service quality, support inventory accuracy, and contribute to a welcoming shopping environment.

Qualifications

• Retail sales experience preferred.
• Ability to work in a fast-paced, dynamic environment.
• Excellent customer service, interpersonal, organizational, and communication skills.
• Motivated and creative team player.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Ability to build and maintain lasting relationships with customers.
• Strong communication skills (verbal & written).
• Self-motivation, high energy, positive attitude and enthusiasm.
• Ability to perform basic mathematical calculations.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.

Responsibilities

• Greet customers and guide them to items in the store.
• Provide award-winning customer service and build relationships with customers.
• Generate sales.
• Advise customers on use and care of accessories and specialized products/services.
• Participate in merchandising and promotional activities.
• Maintain a high level of customer service.
• Assist with setting up merchandise displays.
• Collaborate with store managers and staff to maximize sales and presence.
• Ensure accuracy in transactions, inventory, and procedures.
• Participate in store maintenance.
• Maintain product knowledge and professional appearance.

Skills

Retail sales experience

Fast-paced environment

Customer service

Interpersonal skills

Communication skills

Team player

Relationship building

Integrity

Mathematical calculations

Education

High school diploma or GED

Job description

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

• Experience in retail sales preferred.
• Ability to work in a fast-paced, dynamic environment.
• Excellent customer service skills, interpersonal, organizational, and communication skills.
• Motivated and creative team player.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Ability to build and maintain lasting relationships with customers.
• Strong communication skills (verbal & written).
• Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
• Ability to perform basic mathematical calculations.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.

Job Duties

• Greet customers and provide guidance on where they may find items within the store.
• Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
• Generate sales.
• Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
• Participate in merchandising and promotional activities.
• Maintain a high level of customer service.
• Assist with setting up merchandise displays.
• Work in partnership with store managers and other employees to maximize store sales and in-store presence.
• Ensure accuracy in all transactions, inventory, and procedures.
• Participate in all manner of store maintenance.
• Maintain a high level of product knowledge.
• Maintain a professional appearance, demeanor, and attitude always.
• Performs other duties as required.

Why you'll love working here

• Opportunity to work with a best-in-class team
• Internal advancement opportunities
• Wellness program including access to mental health resources
• Access to internal learning & development programs
• Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

• Experience in the retail industry preferred.
• High school diploma or GED required.
• Clear criminal record.
• Provincial Cannabis Certification.

Working Conditions

• Ability to stand for long periods of time.
• Ability to lift 25 pounds.
• Overtime as required.

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