Sales Associate - Cannabis Retail

One Plant Stouffville; Whitchurch-Stouffville; On-site; CAD 25,000 - 26,000; Part time

Benefits offered by this job

Flexible schedule

On-site parking

Store discount

Job summary

One Plant Stouffville in Stouffville, Ontario is seeking a part-time Sales Associate with strong cannabis knowledge and customer service skills. You will guide customers through their purchase, process POS transactions, and ensure compliant, high-quality service in a welcoming store environment.

Experience in cannabis retail is preferred but not required; training provided for POS and product knowledge. Flexible scheduling, on-site parking, and store discounts are offered.

Qualifications

• Minimum 19 years of age
• 1+ year experience in a similar role in retail or customer service
• CannSell Training Certificate
• Experience handling POS systems (training provided)
• In-depth knowledge of cannabis products, strains, and consumption methods
• In-depth knowledge of all accessory products carried in store
• Positive, outgoing personality to ensure high customer interaction and satisfaction

Responsibilities

• Provide outstanding customer service
• Greet customers and check IDs
• Guide and direct customers in their cannabis purchasing journey
• Answer customer questions and concerns
• Process transactions through the store’s POS system
• Ensure compliance in all transactions
• Maintain inventory, stock storage, and fulfill orders
• Assist with merchandising and cleaning
• Assist with opening/closing of store

Skills

Customer service

Cannabis knowledge

Retail experience

POS experience

Communication

Education

CannSell Training Certificate

Tools

POS systems

Job description

We are creating an educational and inviting atmosphere, where customers can comfortably learn about and purchase cannabis and cannabis accessories.

Sales Associate

Description

As a Sales Associate, you will use your extensive cannabis product knowledge to guide customers to the appropriate products and provide impeccable customer service while complying with all regulations. Sales associates must provide customers with prompt service and quality products while maintaining a clean and comfortable store environment.

Cannabis industry experience is preferred but not required.

Responsibilities:

• Provide outstanding customer service
• Greet customers and check IDs
• Guide and direct customers in their cannabis purchasing journey
• Answer customer questions and concerns
• Process transactions through the store’s point-of-sale (POS) system
• Ensure compliance in all transactions
• Maintaining inventory, stocking the storage rooms and fulfilling customer orders
• Assist with merchandising and cleaning
• Assist with opening/closing of store

Additional Requirements:

• Minimum 19 years of age
• Criminal background check
• CannSell Training Certificate
• 1+ years’ experience in a similar role in the retail or customer service industry
• Experience in handling and utilizing POS systems (training provided)
• In-depth knowledge of cannabis products, strains, and consumption methods (training provided)
• In-depth knowledge of all accessory products carried in store (training provided)
• Positive and outgoing personality to ensure a high level of customer interaction and satisfaction

We do not use AI to screen, rank, or make decisions about job applicants. Every application is reviewed by a member of our hiring team.

Job Type: Part-time

Pay: $18.00-$18.50 per hour

Benefits:

• Flexible schedule
• On-site parking
• Store discount

Ability to commute/relocate:

• Stouffville, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer Service: 1 year (preferred)
• Cannabis Retail: 1 year (preferred)

Work Location:

In person