Retail Sales Associate

Lucid; Vernon; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Wellness program

Internal learning & development

Team member discount

Perkopolis access

Goodlife access

Job summary

Lucid in Vernon, BC is seeking a Retail Sales Associate to greet customers, guide them to products, and act as a brand ambassador, delivering exceptional service. You will generate sales, advise on the use and care of merchandise, and participate in merchandising and promotions while maintaining a high level of customer service.

As part of a best-in-class team, you will help set up displays, support store management, and ensure accurate transactions and inventory.

Qualifications

• Experience in retail sales preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and in a team.

Responsibilities

• Greet customers and guide them to items.
• Generate sales and build relationships with customers.
• Advise on use and care of accessories and any specialized products.
• Participate in merchandising and promotional activities.
• Maintain high level of customer service.
• Assist with setting up merchandise displays.
• Collaborate with store managers and staff to maximize store sales.
• Ensure accuracy in transactions and inventory.
• Maintain professional appearance and demeanor.

Skills

Retail sales

Customer service

Interpersonal skills

Communication skills

Team player

Relationship building

Integrity

Basic math

Self-motivation

Retail knowledge

Education

High school diploma

GED

Cannabis certification

Job description

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

• Experience in retail sales preferred.
• Ability to work in a fast-paced, dynamic environment.
• Excellent customer service skills, interpersonal, organizational, and communication skills.
• Motivated and creative team player.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Ability to build and maintain lasting relationships with customers.
• Strong communication skills (verbal & written).
• Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
• Ability to perform basic mathematical calculations.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.

Job Duties

• Greet customers and provide guidance on where they may find items within the store.
• Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
• Generate sales.
• Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
• Participate in merchandising and promotional activities.
• Maintain a high level of customer service.
• Assist with setting up merchandise displays.
• Work in partnership with store managers and other employees to maximize store sales and in-store presence.
• Ensure accuracy in all transactions, inventory, and procedures.
• Participate in all manner of store maintenance.
• Maintain a high level of product knowledge.
• Maintain a professional appearance, demeanor, and attitude always.
• Performs other duties as required.

Why you’ll love working here

• Opportunity to work with a best-in-class team
• Internal advancement opportunities
• Wellness program including access to mental health resources
• Access to internal learning & development programs
• Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

• Experience in the retail industry preferred.
• High school diploma or GED required.
• Clear criminal record.
• Provincial Cannabis Certification.

Working Conditions

• Ability to stand for long periods of time.
• Ability to lift 25 pounds.
• Overtime as required.