Sales and Rental Associate

Long & McQuade Limited; London; On-site; CAD 26,000 - 38,000; Full time

Job summary

Long & McQuade Limited in London, Ontario, is hiring a sales associate to help customers with selling and renting musical instruments and gear. You will define customer needs and match products, demonstrate features, and handle orders while maintaining current product knowledge.

The ideal candidate is a musician, can work weekdays, weeknights and weekends, brings energy, a positive attitude, and a strong work ethic; prior retail or sales experience is an asset.

Qualifications

• Must be a musician who plays at least one instrument.
• Strong customer service and sales aptitude.
• Able to work weekdays, weeknights and weekends.
• Energetic, with good organizational skills.

Responsibilities

• Help customers through selling and renting musical instruments and gear.
• Define customer needs and match products and services.
• Demonstrate products and explain benefits.
• Answer calls professionally and follow up on orders.
• Maintain product knowledge and participate in trainings.
• Merchandise the store and assist with store maintenance.

Skills

Musician

Customer service

Sales empathy

Strong work ethic

Job description

Location
725 Fanshawe Park Road W
London North, ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role