Sales and Rental Associate

Long & McQuade Musical Instruments; Hamilton; On-site; CAD 32,000 - 52,000; Full time

Job summary

Long & McQuade Musical Instruments in Hamilton, Ontario is seeking a Sales and Rental Associate in the Pro Audio & Recording department. This is a full-time permanent position located at 2444 Barton Street E, Hamilton, ON.

Responsibilities include helping customers with selling and renting gear, determining customer needs, demonstrating products, handling calls, following up on orders, and maintaining product knowledge. Availability includes weekdays, weeknights, and weekends.

Qualifications

• Must be a musician who plays at least one instrument.
• Excellent verbal communication skills.
• Proven strong work ethic and commitment.
• Positive attitude and steady composure.
• Ability to lift and carry large boxes.
• Ability to excel in a fast-paced environment.

Responsibilities

• Help our customers through the selling and renting of musical instruments and gear.
• Define the individual needs of every customer and match those needs with the right combination of our products and services.
• Demonstrate recommended products to customers and explain their features and benefits.
• Answer telephone calls in a timely and professional manner.
• Follow up on product orders with customers and suppliers.
• Use our common sense approach with customers to troubleshoot and solve problems.
• Maintain in-depth and current knowledge of our products, policies and procedures.
• Attend weekly staff meetings and periodic training sessions.
• Merchandise store to create an inviting environment for customers to shop.
• Participate in store maintenance, warehouse duties, and other related tasks.

Skills

Musician

Verbal communication

Customer service

Retail sales

Team player

Job description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Title

Sales and Rental Associate

Department

Pro Audio & Recording

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

2444 Barton Street E

Hamilton, ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset