Sales and Rental Associate

Long & McQuade Limited; City of Langley; On-site; CAD 35,000 - 45,000; Full time

Job summary

Long & McQuade Limited is seeking a dedicated Retail Associate in Langley, BC. This role requires a musician who can assist customers with the selling and renting of musical instruments and gear. Ideal candidates should have a positive attitude and demonstrate excellent organizational skills.

The position involves matching customer needs to products, maintaining product knowledge, and creating an inviting store environment. Candidates should be prepared to work a flexible schedule including weekdays and weekends.

Qualifications

• Must be a musician who plays at least one instrument.
• Positive attitude and steady composure.
• Proven strong work ethic and commitment to customer service.

Responsibilities

• Help customers with sales and rentals of musical gear.
• Match individual needs of customers with products.
• Demonstrate products and explain features.

Skills

Musical instrument proficiency

Communication skills

Organizational skills

Problem-solving skills

Retail sales experience

Job description

Location

207-6339 200 Street
Langley, BC

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role