Sales and Rental Associate

Long & McQuade Musical Instruments; Abbotsford; On-site; CAD 42,000 - 66,000; Full time

Job summary

Long & McQuade Musical Instruments is seeking a Sales and Rental Associate in Abbotsford, BC. You will help customers choose and rent instruments, match needs with products, and demonstrate features to shoppers.

You are a musician with strong communication, excellent energy, and a positive attitude. The role is full-time, requiring weekday, weeknights, and weekend availability in a busy retail environment.

Qualifications

• Must be a musician who plays at least one instrument.
• Excellent verbal communication skills.
• Positive attitude and steady composure.
• Proven strong work ethic and commitment.
• High levels of energy and enthusiasm.
• Previous experience in retail or sales is an asset.

Responsibilities

• Help our customers through the selling and renting of musical instruments and gear.
• Define the individual needs of every customer and match those needs with the right combination of our products and services.
• Demonstrate recommended products to customers and explain their features and benefits.
• Answer telephone calls in a timely and professional manner.
• Follow up on product orders with customers and suppliers.
• Use our common sense approach with customers to troubleshoot and solve problems.
• Maintain in-depth and current knowledge of our products, policies and procedures.
• Attend weekly staff meetings and periodic training sessions.
• Merchandise store to create an inviting environment for customers to shop.
• Participate in store maintenance, warehouse duties, and other related tasks.

Skills

Musician

Verbal communication

Customer service

Organizational skills

Energetic

Retail/sales experience

Job description

Title

Sales and Rental Associate

Department

Guitars

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

2506 Clearbrook Road
Abbotsford, BC

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset