Sales and Rental Associate

Long & McQuade Musical Instruments; Port Coquitlam; On-site; CAD 42,000 - 56,000; Full time

Job summary

Long & McQuade Musical Instruments in Port Coquitlam, BC, seeks a Sales and Rental Associate to assist customers with selling and renting musical instruments and gear. You will define needs, match products, demonstrate features, and provide friendly service.

The role requires strong communication, energy, and the ability to handle fast-paced retail. Weekdays, weeknights, and weekends are expected. Training sessions are part of the job.

Qualifications

• Must be a musician who plays at least one instrument.
• Excellent verbal communication skills are required.
• Proven strong work ethic and commitment.
• Previous experience in retail or sales is an asset.

Responsibilities

• Help customers through selling and renting of musical instruments and gear.
• Define customer needs and match with products and services.
• Demonstrate products and explain features and benefits.
• Answer telephone calls professionally.
• Follow up on orders with customers and suppliers.
• Troubleshoot and solve problems using common sense approach.
• Maintain up-to-date knowledge of products, policies and procedures.
• Attend staff meetings and training sessions.
• Merchandise store to create a welcoming environment for customers.
• Participate in store maintenance and related tasks.

Skills

Musician

Excellent verbal communication

Strong work ethic

Customer service

Physical stamina

Job description

Title

Sales and Rental Associate

Department

Pro Audio & Recording

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

1360 Dominion Avenue
Port Coquitlam, BC

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset