Safety Services Officer

Panoramaresort; Panorama Mountain Village; On-site; CAD 48,000 - 60,000; Full time

Job summary

Panorama Mountain Village is seeking a Safety Services Officer in a full‑time, year‑round capacity to protect staff, guests, and homeowners at PMR. You will gain hands‑on experience in law enforcement, fire protection, and EMS while training in security, first aid, and incident command systems.

Successful candidates will be trained through PMR and have access to advancement within resort operations, with the potential for growth in the tourism industry.

Qualifications

• Excellent communication and people skills.
• Must pass a criminal record check and provide a driver’s abstract.
• Must be in good physical condition and willing to conduct physical interventions.
• Willing to work 24‑hour coverage with shift work.

Responsibilities

• Ensure the public safety and wellbeing of patrons, staff and residents.
• Provide first aid to guests and staff including AED use and spinal injury management.
• Respond to alarms (fire, nuisance, door, etc.).
• Inspect alarms and security systems and rectify deficiencies.
• Monitor the CCTV system.
• Dispatch and liaise with emergency services as required.

Skills

Communication

People skills

Physical fitness

Computer literacy

Job description

Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada

Job Description

In this challenging full‑time, year‑round position you will perform a wide variety of tasks to ensure the protection, safety, and comfort of staff, guests, and homeowners at Panorama Mountain Resort (PMR).

Safety Services Officer is an ideal role for those interested in gaining hands‑on experience with the intention of a career in law enforcement, fire protection or emergency medical services. Officers will gain a wide range of knowledge regarding resort operations that could lead to promotion and career growth within the tourism industry.

Prior education is an asset but not necessary. Historically, successful candidates have graduated from programs such as Police Foundations, Law, Security, or Fire and Emergency Services. Regardless, Officers will receive training through PMR in a variety of programs including:

• Basic Security Training (Justice Institute of BC)
• Advanced Security Training (Justice Institute of BC)
• Occupational First Aid Level 3 (or equivalent)
• Advanced First Aid Protocols
• Incident Command System (ICS) 100 and 200

In addition, Safety Services Officers receive automatic consideration for the Panorama fire department.

Essential Functions:

• Ensuring the public safety and wellbeing of all patrons, staff and local residents at PMR
• Provide First Aid to guests and staff including the use of an AED and spinal injury management equipment
• Respond to alarms (fire, nuisance, door etc.)
• Inspect alarms & security systems, and rectify deficiencies
• Monitor the CCTV system
• Dispatch and liaise with emergency services as required (police, fire, ambulance, search and rescue, utilities)
• Perform foot and vehicle patrols of the property including residences, parking garages, storage areas, and public access areas to provide a deterrent to theft, vandalism and disturbances and to identify safety concerns
• Enforce community noise by‑laws
• Ensure doors and entrances are locked and secure
• Intervene in disturbances and potentially violent situations in bars and restaurants and private and public areas
• Enforce PMR’s wildlife management program
• Respond to and solve guest problems & assist other departments as required

Requirements:

• Excellent communication and people skills. The ability to deliver positive interactions with guests and co‑workers is imperative.
• All candidates must pass a criminal record check and provide a driver’s abstract
• Must be in good physical condition and be willing to conduct physical interventions
• The Safety Services department provides 24‑hour coverage. The ability to work shift work is a must.
• Possess a high degree of initiative and work well without supervision
• Computer literacy. Must be comfortable learning new software and using basic functions in Microsoft Office: Word, Excel and Outlook.
• Willing to work both indoors and outdoors in all weather conditions