RMR Winter 26/27 - Mountain Patrol Supervisor

REVELSTOKE MOUNTAIN RESORT; Revelstoke; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Free Winter Season Pass

Discounted lift tickets for friends &"

Discounts at resort restaurants, shops

Northland Properties Perks program

Hotel discounts via partner brands

Job summary

Revelstoke Mountain Resort is seeking a Patrol Supervisor to lead a high‑performing patrol team for the winter season. You will oversee daily operations, coordinate training, and ensure safety standards across all mountain areas.

The role requires extensive patrol experience, top-tier skiing ability, and relevant certifications. Expect a dynamic schedule with on‑mountain responsibilities and collaboration with multiple departments to deliver exceptional guest and staff safety.

Qualifications

• High school graduate with required safety certifications.
• Experience in mountain patrol operations and incident response.
• CAA Operations Level 2 or higher preferred.

Responsibilities

• Lead day-to-day patrol operations ensuring safety and efficiency.
• Promote safety culture and professional standards within the team.
• Support training, staffing, scheduling, and budget considerations.

Skills

Expert skiing ability

Patrol experience

Risk management awareness

Education

High school graduate

NUEC-A and AP first aid certification

Canadian Avalanche Association Operations Level 2

Tools

DCTTRS rope rescue

CDFL helicopter rescue

Transportation of Dangerous Goods

Job description

About Us

Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.

Job Description

The Patrol Supervisor is a key leadership role responsible for ensuring the day-to-day success of the Patrol Team at Revelstoke Mountain Resort.

This full-time seasonal position focuses on daily operations, mountain set up/tear down, team performance, and the delivery of a safe, effective, and professional patrol operation throughout the winter season. Working closely with the other Patrol Supervisor(s) and reporting to the Assistant Patrol Manager, the Patrol Supervisor plays a critical role in shaping patrol standards, supporting team development, and contributing to and implementing safety initiatives across the Revelstoke Mountain Resort. The Patrol Supervisor(s) work with the Assistant Patrol Manager to continually evaluate working conditions, practices, and employee health and safety concerns in all aspects of Revelstoke Mountain Resort Operations.

Key Responsibilities

• Support the strategic planning and execution of day-to-day patrol operations to ensure a safe and successful season.
• Promote a culture of safety, professionalism, and accountability within the Patrol Team.
• Monitor evolving risks, weather, terrain and snow conditions, and implement appropriate mitigation strategies.
• Assist in the development and delivery of patrol training and staff development programs.
• Contribute to the resort's safety manuals, emergency procedures, and operational planning.
• Support interdepartmental collaboration to align patrol efforts with resort-wide goals.
• Participate in high-level incident response, accident investigation, and post-incident review.
• Contribute to seasonal hiring, team structure, scheduling, and budget accountability.
• Recognize risk & be an active risk manager of resort facilities, programs & activities
• Participation in the ongoing development of the emergency procedure & safety program manuals
• Delivery of Patrol related staff training
• Ensuring Patrol Team are following established safety guidelines
• Participation in search and rescue activities
• Guest and staff first aid services
• Human Resources related functions that may be required
• Work in conjunction with various departments for various functions.
• Travel in and possibly respond to incidents outside the ski area boundary

Additional Responsibilities

• Attends scheduled meetings as necessary
• Participates in the execution of staff functions
• Attend seminars & continuing professional development courses
• Demonstrates ability to positively interact with guests
• Provides accurate information to guests regarding; lifts, trails, area facilities and services, operating hours, current events, and programs
• Caters to guest needs, answer questions and handles complaints in an efficient, courteous and helpful manner.

Qualifications & Skills

Requirements

• Work eligibility in Canada – can provide work permit
• High school graduate
• Current NUEC-A and AP first aid certification
• DCTTRS rope rescue certification and experience (provided)
• Expert skiing ability
• Minimum 3-5 years patrol experience
• Canadian Avalanche Association Operations Level 2 preferred
• Workers Compensation Board Blasting Certificate for Avalanche Control Blasting preferred, Hand, Helicopter, and Cornice endorsements preferred.
• Natural Resources Security Approval Letter for high explosives
• Transportation of Dangerous Goods
• Helicopter Class D Fixed Line Rescue (CDFL) certified (provided)
• Thorough knowledge of all Patrol Protocols and Safe work Procedures

Physical Demands

• Able to work in extreme weather conditions.
• Able to work in early morning hours and for extended periods.
• Able to ski all advanced and expert terrain on the mountain.
• Able to ski with considerable loads & patient toboggans.
• Able to perform search and rescue activities.

Mental Demands

• Strong Communication and interpersonal skills
• Ability to remain organized and levelheaded in a variety of emergency situations.
• Recognizes the cause of risks and is familiar with current industry risk control measures.

Working Conditions

• Four days on and three days off schedule

Compensation and Benefits

• Free Winter Season pass
• Discounted lift tickets for friends and family
• Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals.
• Free or discounted lift tickets at many other resorts
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

Disclaimer:The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required ofpersonnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.