Overnight Security Personnel - Winter 2026/27

Sunshine Village Corporation; Banff; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

FREE - Staff pass

Ski & Ride – free days & discounts

Wellness – fitness discounts & onsite/

Exclusive deals

And much, much more!

Job summary

Sunshine Village Corporation is seeking Overnight Security Personnel for the winter season in Banff, AB. The role focuses on protecting guests, staff, and resort premises with vigilant monitoring, reporting, and emergency response after hours.

Responsibilities include managing access, de-escalation, incident reporting, and occasional snow removal, all while maintaining professional conduct in a remote alpine setting.

Qualifications

• Must be 21 years or older with a clean driving record and Class 5 Licence.
• Ability to communicate effectively in English, both written and spoken.
• Positive attitude and calm under pressure with good judgment.

Responsibilities

• Provide outstanding guest experience and de-escalate situations when needed.
• Monitor access and perform checks across ski area leasehold and staff areas.
• Coordinate after-hours emergency response and respond to alarms appropriately.
• Generate timely reports and formal documents for investigations or enforcement.
• Assist with outdoor snow removal and support other departments as required.

Skills

Guest service

Communication

Emergency response

Education

Alberta Security Services Licence

ProServe

ProTect

Tools

Microsoft Office

Job description

Overnight Security Personnel - Winter 2026/27

Banff, AB, Canada

Job Description

Posted Tuesday, August 4, 2026 at 8:00 AM

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

Description

Security Overnight Personnel are in a highly visible role and provide an outstanding experience via the protection and surveillance of guests, staff, and the resort premises. Personnel are trained to observe, record, and report atypical interactions with guests, staff, contractors, and visitors to Banff National Park, and to accurately respond to situations where attention to detail and reporting requirements may be increased (including, but not limited to scenarios involving trespass, the Criminal Code, the National Fire Code, current public health rules and regulations). Security Overnight Personnel focus on monitoring the premises and responding to emergencies outside of regular operating hours. Security Overnight Personnel report to the Security Supervisory Team and the Mountain Operations Manager and work closely with all departments at the resort.

Essential Functions

• Provide an outstanding guest experience by offering up assistance and polite reminders of current rules and regulations. De-escalate situations and know when to call for additional enforcement personnel, where necessary.
• Monitor, manage access, and complete checks in all areas of the ski area leasehold – including outdoor areas, pop-up venues, buildings, structures, alpine terrain, staff accommodation.
• Coordinate after-hours emergency response.
• Respond to alarms (fire, building, phone alerts) and react appropriately with correct type and level of response.
• Administrative and Reporting Responsibilities:
• Generate reports and emails to document findings in a timely manner.
• Create formal reports where required for ongoing investigation or further agency reporting.
• Timely and accurate incident reporting and deficiencies reporting to appropriate departments/personnel.
• Occasionally assist with snow removal from public facing areas, which includes decks, walkways, entrances, stairways, and other high traffic locations.
• Other duties may be requested and assigned from time to time.

Administrative and Reporting Responsibilities

• Personnel must have completed or be working towards Alberta Security Services Licence, ProServe, ProTect.
• Valid First Aid certification preferred, with a strong interest in emergency response operations.
• Must be 21 years or old with a clean driving record – Class 5 Driver’s Licence (or equivalent) and drivers abstract evidencing last three (3) years.
• Positive attitude along with a demonstrated ability to be calm under pressure and patient.
• Personnel must possess good judgment and communication skills, suitable for managing potentially serious situations.
• Prepared to work flexible schedules (weekends, early mornings, evenings, holidays, overnight shifts).
• Prepared to work outdoors in all weather conditions (appropriate footwear, layers, gloves, etc.)
• Communicate effectively in English, both written and verbally.
• Ability to ski or snowboard is an asset, but not required. Skiing or snowboarding for work requires completion of a competency test, skiing and riding professionally, and is restricted to designated runs.
• Skiing or snowboarding equipment used for work must be in good operating condition, meet Sunshine Village Equipment requirements, and may be tested throughout the season.
• Maintain professional conduct when in uniform on or off-duty.
• Effectively provide support and assistance to coworkers and all Banff Sunshine staff and volunteers.
• Practical computer skills. Knowledge of Microsoft Office suite of products.

Additional Considerations

• Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
• This physical position requires the ability to move around a large premises, standing for long periods of time and occasional heavy work.
• This role may operate machinery and vehicles.
• Personnel may at times work alone, and at night, and are in a remote, alpine environment.
• Ability to ski or snowboard is an asset but not required. Skiing or snowboarding for work requires completion of a competency test, skiing and riding professionally, and is restricted to designated runs.
• Skiing or snowboarding equipment used for work must be in good operating condition, meet Sunshine Village Equipment requirements, and may be tested throughout the season.
• Some required uniform pieces (liner, jacket, pants, radio) are provided. Forepersons must be prepared and wear appropriate footwear, gloves, layers etc. for the conditions.

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook, Policy Manual, and the Alberta Employment Standards Code.

The Perks:

• FREE - Your staff pass is your ticket to ride Sunshine!
• Ski & Ride – Free days & discounts at ski resorts across Canada
• Wellness – Discounted fitness passes, yoga, onsite support & professional support
• Exclusive deals – Brand-named gear & local businesses
• And much, much more!